Reseller Zone - Can't log in

SOLVED

I've entered all the correct information I have and the portal keeps telling me that my credentials are incorrect. I can't request a password change, because there is no option for that. I can't get support because there is no option for Reseller Zone in the VERY LIMITED support options. There are no telephone numbers to dial. There are no email addresses to send a query to. The FB page for SAGE doesn't respond to messages, which seems to be a common problem judging by the comments on SAGE's FB page. So how on earth am I supposed to get any help with this problem?? How does a major company like SAGE make a decision like removing all support contacts from their website?? Please buy our product but when you have a problem we would rather you don't try and reach out to us.

Parents
  • +1
    verified answer

    Good Day,

    Thank you for your question. My sincerest apologies for the inconvenience caused by the lack of contact details on the new website.

    You will need to contact support for assistance you can do this by emailing [email protected] or by using the in app chat option.

    Please note that Sage City is monitored very closely and you will receive a response within 24 to 48 hours.

    You are also welcome to friend me on Sage City and I will do my best to assist you.

    Kind Regards

    Joanne

Reply
  • +1
    verified answer

    Good Day,

    Thank you for your question. My sincerest apologies for the inconvenience caused by the lack of contact details on the new website.

    You will need to contact support for assistance you can do this by emailing [email protected] or by using the in app chat option.

    Please note that Sage City is monitored very closely and you will receive a response within 24 to 48 hours.

    You are also welcome to friend me on Sage City and I will do my best to assist you.

    Kind Regards

    Joanne

Children
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