Hi Ahmed

Do you perhaps have a support ticker reference number I can follow up on for you?

I just have to ensure myself of what possible avenues we have here.

But even if you don't have a reference number, no stress

Kind Regards

Bennie 

Hi Ahmed

First of all, please refer to the following statement Sage released in 2021. This also affect the Evolution Business Gateway module.

https://www.sagecity.com/za/sage-evolution-south-africa/f/sage-evolution-south-africa-announcements-news-and-alerts/170622/sage-pastel-e-business-store-eol

Secondly, there is really unfortunately no one at Sage that can still assist with any Business Gateway queries and you should therefore have to migrate to a new online equivalent system. Fortunately, the article in the link above provides a couple of handy references to other options that you can consider.

Kind Regards

Bennie