Sage 200 Evolution

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Voucher Management 7.20.3 Duplicate transactions for a Receipt with Same Number in Customer Account and Bank/Cashbook

Posted By Stephen Nyautore over 3 years ago

Dear Team

I have a situation Where a receipts posted twice in the customer and bank accounts, after batch processing. The Voucher Management is Showing a singe receipt but it customer account and bank account, the entry was duplicated and has different Audit Trail Numbers and date stamp.

0 Bennie Pienaar over 3 years ago

Hi Stephen

Your query can unfortunately not be resolved on this platform as it requires a possible data investigation.

Therefore, if you're a South African Sage Evolution client , please log it with Evolution Support by opening the following link:

https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465

If you're a non South African client please log your query directly with your own Evolution business partner.

Kind Regards

Bennie
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Sage 200 Evolution

Voucher Management 7.20.3 Duplicate transactions for a Receipt with Same Number in Customer Account and Bank/Cashbook

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