How to disable Show Password

SOLVED

Good Day Everyone,

How do I disable the check button "Show Password" at the Agent interface.

  • +1
    verified answer

    Good Morning Babatunde

    To disable this option, you need to do the following:

    1. Ensure all users are logged out of the company

    2. Backup the company and 

    3. Log into the company with agent Admin

    4. Go to Administration | System Configuration | System Wizard 

    5. On the Security Settings tab, click the option 'Enable login security' 

    6. Click the Finish button at the bottom and close and re-open the company 

    PLEASE NOTE:

    The 'Show password' option should now be gone but a couple of additional, enforced  security features have also now been added. E.g. Minimum password lenghts for all agents etc. Decide f you want to accept the changes and then continue working if OK

    If the new enforced changes are not working for you, restore the backup made in step 2 above.

    Kind Regards

    Bennie