• Column Overlap in Total

    My invoices for a company overlap and I need the amount column extended. Any Advice on this? https://1drv.ms/u/s!AlFrA9-qT359kehDQx8iJElyVczIhg?e=1ro51V
  • How do I use the educational demo in sage if the data will not upload once I open the _Demo company?

    I have been struggling for 2 days to get Sage Pastel working on my PC. My computer knowledge is above-average and I am able to do more complex problem solving and was able to get the program to run even though I received several errors previously, up…
  • Sage Pastel Partner Terminating Error

    Hello House, Please what is the resolution to this following error that pop up when opening a company in Sage Pastel Partner Any assistance will be highly appreciated. Regards.
  • Grayed out fields on Point Of Sale 19.0.2

    Hello, I have a challenge with one computer which has grayed out other field on POS on invoicing, quotation etc. the grayed out fiels are Quantity, Description, Ex price and discount basically only code is the only field which is not grayed out. I haved…
  • Sage 50cloud Pastel for Agricultural Business

    Please I need an idea on how to set up and use Sage 50cloud Pastel for poultry and crop production business that produces and sells egg, chicken, feed and agricultural produce. How do I treat the egg, chicken, agricultural produce and feed produced. How…
  • Offline POS processing

    Am getting this error on Sage50c in POS when I want to process "Your workstation has not been setup with document numbers or you are working on the server" when you want to process Pastel Point of Sale using the offline functionality
  • Importing CSV file into Sage 50cloud Pastel Partner

    What is the procedure to import the record of followings (in CSV format) into Sage 50cloud Pastel Partner 1. Inventories 2. Suppliers 3. Customers 4. General Ledger Journals Thanks.
  • How to copy Sage 50 to another laptop for another user ?

    Please advise where I find my SAGE folder which I've already set up. Need to copy it onto 2nd users laptop. Thank you.
  • Editing Customer and Supplier Documents

    What is the procedure to open and edit existing invoices yet to be updated? Thanks.
  • Entering of Opening Balances

    Hello House, Please what is the procedure to enter opening balances for the followings after creating a new company in Sage 50cloud Pastel Partner. General Ledger Accounts Inventories Customers Suppliers Bank Accounts Any assistance…
  • Forms Designer, line items run over footer

    Good day guys! Hope you can help!! How can I fix the line items of an invoice or quotation that is running over the footer, instead of going to the next page before it messes the footer up? The line items run through the footer and then does…
  • Status 30 File 108 Error

    How can I fix the above error when trying to view a trial balance? I tried removing some a ccbtnx.xxx files as per support recommendation with no luck. Really stuck now.
  • cannot log in run time error log 62

    i cannot log into sage rung time error 62
  • Accruals journal

    Good morning people, I am using Sage 50c Pastel partner and I am having a hard time processing accrual journals. May you assist me on steps I need to take to process to the accrual journal. e.g, Now i have a telephone I know I must pay every…
  • Adding a VAT number and changing the invoice to suit my need in Pastel V18

    I have created a new client who requires me to process invoices to her customers. this seems to be a very easy task, however, the Company VAT number and a lot of other information, such as multiple telephone numbers, E-Mail addresses/branch addresses…
  • Unable to login to Sage 50c Pastel Partner - server out of sync

    Hi I am trying to login to Sage 50c Pastel Partner (V19.2.3) but it is telling me that version running on the server is out of date, i must update and yet i am using the latest version and i am able to access it without issues on my local machine …
  • Pastel Partner 18 - Customer Open Item History Report vs Match open item

    Good day, I have a problem that I can't resolve. I have a customer that is up to date with all the payments. But when I view the open item history report, it show that there are a few unpaid invoices. When I investigate this by Match Open Item, there…
  • Educational Registration Code

    Good day I have install Sage 50c Pastel Partner and now I'm want to do the registering. When I enter the Educational Registration Code as per instruction in the book, it tells me I have entered the code wrong. I have retype the code more the ones but…
  • Make one for all invoices - does not update the Sales Person

    Sage 50c 19.2.3 When a invoice is created using the "Make one for All" option the Sales Code is not updated from the customer master. The invoices can then not be printed if Force Sales code is selected in Setup Customer Documents. Is there a work…
  • Sending E-Mail button grayed out

    Good day, Maybe someone has some experience with this and can assist. I see that whenever I run certain reports I cannot email them, the option to do so is greyed out. One example of such is customer statements - in order to forward a customer's…
  • Import Data from Excel file to Pastel V19

    Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…
  • Three Decimal Places - Pricing

    Hi there, I don't think this question has been answered as I've searched these forums quite a bit. My apologies if it has been. In short - we invoice products in terms of KG's loaded, but the price gets agreed per ton. R2875/t as agreed -> R2.875…
  • Status 22( A File in your company databas has become corrupt... File (Euro Codes - Acceuro.dat)

    Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • Terminating Error

    Good day, Please assist, how can I fix this error? When I try to add my payments from bank manager to the cash book this keeps happening.. I could do my receipts just fine? This is the Pervasive Program I have running currently. Please…