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BevGericke

Print Open Item Customers by Date

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The transactions do not appear in date order when option is selected "Print Open Item Customers by Date" - looked at the customer accounts and ensure they are set to Open Item (they are). Some accounts terms are set as Day based and statement still only appears in Reference number order. Statements for customers with Terms set as Monthly, statements still prints in reference order. Able to replicate the same using Supplier Accounts.

Open multiple sets of data on V19.3.1 and able to replicate statement issues. 

Any ideas? 

 

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  • 0

    Good day,

    I've had the exact same problem as Bev. How was this finally resolved? I've played around with printing in Balance Forward mode & it sorts out into date format but once I roll over into the new year the accounts lump the outstanding invoices into Balance Forward & if I remove the tick it once again sorts by Reference No. instead of date. Ticking the 'Print Ooen item Customers by date' doesn't work either.

    Please reply soonest, thank you.

Reply
  • 0

    Good day,

    I've had the exact same problem as Bev. How was this finally resolved? I've played around with printing in Balance Forward mode & it sorts out into date format but once I roll over into the new year the accounts lump the outstanding invoices into Balance Forward & if I remove the tick it once again sorts by Reference No. instead of date. Ticking the 'Print Ooen item Customers by date' doesn't work either.

    Please reply soonest, thank you.

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