I'm trying to update my credit card information but it's giving me a "NO_ACCESS: Unable to find a user" error messgae.
Is there a number I can call and talk to a live person regarding my account?
I'm trying to update my credit card information but it's giving me a "NO_ACCESS: Unable to find a user" error messgae.
Is there a number I can call and talk to a live person regarding my account?
Hi Macel Campos ,
I'm sorry to hear about the trouble you're experiencing with updating your credit card information. The error you're encountering might be due to an account recognition issue. Although we can't address this directly over the phone, here's what you can do:
Attempt to Log In Again: Sometimes, account access issues can resolve themselves after a short period. If possible, try to log in again after 15 minutes.
Email Support for Account Assistance: Since your account seems to be having specific access issues, please reach out directly to the support team at [email protected]. They can assist in unlocking your account or addressing the error message you're seeing.
Once you have regained access to your account, here are the steps to update your credit card information:
If you encounter any issues during this process or have further questions, don't hesitate to reach out through the provided email. The support team is ready to assist you with any queries you have.
Warm regards,
Erzsi
Hi Macel Campos ,
I'm sorry to hear about the trouble you're experiencing with updating your credit card information. The error you're encountering might be due to an account recognition issue. Although we can't address this directly over the phone, here's what you can do:
Attempt to Log In Again: Sometimes, account access issues can resolve themselves after a short period. If possible, try to log in again after 15 minutes.
Email Support for Account Assistance: Since your account seems to be having specific access issues, please reach out directly to the support team at [email protected]. They can assist in unlocking your account or addressing the error message you're seeing.
Once you have regained access to your account, here are the steps to update your credit card information:
If you encounter any issues during this process or have further questions, don't hesitate to reach out through the provided email. The support team is ready to assist you with any queries you have.
Warm regards,
Erzsi
*Community Hub is the new name for Sage City