Sage Timeslips

our firm works in a Citrix environment i connect via a cpu to Citrix and have encountered issues where Timecapture does not launch with out going through several steps - on a daily basis. users connecting to Citrix via a thin client are able to launch…

Trying to access Timeslips but I get an error 1722 the RPC server is unavailable. To my knowledge no one else in the office is having this issue. Has anyone else seen this and is there a remedy to this issue?

Hi Everybody: I am a single user on a laptop of Sage Timeslips 2020. Was using all afternoon - took a break, and now I am trying to login and I have a blue circle spinning and it just hangs out says "Opening Timeslips Database" but it's not opening…

I have a client that is currently running Timeslips 2020. They have purchased, and will soon be upgrading to Timeslips Premium. They are attempting to purge slips. This process seems to be problematic. What we’ve seen after doing various tests on various…

This morning I let my laptop update its Windows software and now I am unable to open TS. I know I’ve had this issue in the past, but I don’t remember how to resolve it. I tried running as an administrator and I tried running in compatibility mode, but…

Hi, I love Time Slips but wonder if I'm doing something wrong. When I use the timer feature while working on task, then go to stop the timer or add to a narrative, I have to re-login, then find the right slip and made the edit. That seems like several…

In the desktop version of TS, you could use the F5 key to turn the timer on/off, but the ECenter version does not do so. Do the 'Function keys' work in this version?

We are upgrading to Timeslips 2019 and when we try to connect to the database which is located on our server we get an error "connection rejected by remote interface". We even get this message on the server machine. Does anyone know what we are doing…

My Timeslips calendar has been syncing just fine with my Google calendar, but suddenly it won’t sync. It goes through the process and at the end says Access violation at address 004062AC in module "Timeslips.exe" Read of address 00000014. Any recommendations…

When I add a new client, the program will freeze for a few seconds and in the top left-hand corner, it states "Not Responding". This is a brand new laptop, and I am using Timeslips 2020. Thanks so much for any insight you can give me.

I am currently running Windows 7 and will download the Windows 10 upgrade on the same PC. I am running Timeslips 2015. When I do this upgrade will it affect Timeslips? Candace

Hi All Timeslips 2020 - One of the options when printing Pre-bill Worksheets is to show Project Budgets. Client is using breakdown budget by Stage (Reference), the budget does not show on the Pre-bill worksheet. I ran a test and entered a budget for…

We currently have Timeslips 2015 and are experiencing the problems associated with not upgrading and having Windows 10 not be compatible. We are upgrading in January 2020 so I was trying to hold off on until then. I currently cannot see my bills that…

Hi - I am having an issue with the Billing Assistant not fully opening in my Sage TS 2019. Nor does my Client Info list open either. Everything else works just fine, i.e. entering payments; funds; expense and time slips. I have attempted to go to Setup…

The accounts receivable and Client Funds features stopped working after the Windows 10 July updates. Any solution?

I have a client that was given a large credit to zero out past due invoice. When the credit was issued it was not applied to the multiple invoices with open balances therefore A/R was showing the large credit and the large debit amount. This client also…

I have Time capture icon on my desktop, sometimes I double check and the program opens, sometimes it does not. Sometimes in the lower right hand corner near the clock and calendar I can open with icon listed their and sometimes it does not work. If…

I'm not a very fast typist, least I didn't think so until I purchased 2019 Sage Timeslips. I use the tab-key a lot to get from one field to the next when I am adding my attorneys time in. Timekeeper, tab-key, Client, tab-key, Task, tab-key, Reference…

Hi All, I have one large corporate client that I bill constantly--- throughout the month almost daily - a few hundred a month. I've noticed that periodically, for no reason - ALL of my invoices for this client will disappear from the undoable screen…

We are using Timeslips 2019 and have been for several months with no problems. On the server machine, Timeslips resides on the D drive. We replaced the SSD boot drive (cloned from 128GB drive to 512GB drive) and have the system back up and running perfectly…

Hello: I currently have 2019 Timeslips and most recently had a new computer set up with 64-bit. Unfortunately, I found out that Timeslips is not compatible with 64-bit systems. My problem is that I can no longer email my invoices out. I have to print…

We just upgraded to TimeSlips 2019 and now tokens don't work when we create replacement slips. I type in the token and nothing fills in. Is there a setting I need to change or something?

Upgraded from TImeSlips 2015 to 2019 and now the network is unstable and another app my clients use no freezes up. The app is Worlox and it appears to be failing because of intermittent connection back to the server. This never happened prior to the TimeSlips…

It seems to take a long time for the Billing Assistant to build the client list and generate. If I change statuses to Inactive or closed, will it speed it up? In other words, does it only build on clients who have an open status?

Hello all, Hoping for some guidance on an issue we are having. I am IT support for a client that is using the 2019 version of Timeslips. What we are experiencing is that backups to our network storage is taking 15 minutes or longer to complete. When…