Sage Timeslips

Hope here is the right place to post our issue. Please advise the correct location if it's not. Timeslips automatically switch me to Demonstration mode. Then, I follow a previous suggestion (in forum) to locate the \DATA01 folder, and tried to open…

One user out of 10 having this issue. See subject or below image.

I am unable to change classification for my clients. When I try to go from open to closed I get an error message that says "The field [Task] is empty. It requires data." I have tried different ways to change classification, from mass changes to individual…

Client running Timeslips 2017 has a very strange funds transaction. Transactions shows funds were applied but puts a negative in the not yet applied, should be $0 Can't undo the bill because another bill was run subsequently. The AR balance is correct…

Hello, I use since two months TS 2019 built 27.0.2.233 I cannot close any client. When I close a client, this is the answer : THE FIREBIRD DATABASE HAS ENCOUNTERED AN ERROR DYNAMIC SQL ERROR SQL ERROR CODE : 104 TOKEN UNKNOWN - LINE 3…

Timeslips 2017 Working with a client and trying to repair AR balance error on one matter. Fixed one successfully. When tried to rebuild AR on second matter, got message "Cannot perform this operation on a closed dataset". Makes no sense. Have not…

I get an error message randomly when I am entering a time slip. The program duplicates the slip and then I have to exit and reopen to get the program to work correctly. I am in 2019 Timeslips

I am unable to generate bills or go to billing assistant without the following popping up: A data file appears to be damaged. How can I fix this?

We use Abacus for calendaring and entry of time by Attorneys. We then push the time into Time slips for the billing/reporting. A few weeks ago, we started receiving this error message: Sage Timeslips could not find the expected record. The record may…

Our firm uses Sage Timeslips 2017 and our paralegals numbers are low. We realized that one of the paralegals slips seem to be disappearing. She will enter say 10 slips on Monday and on Tuesday only three of them will be there. We are unsure as to why…

So we have had Timeslips 2018 for a few months, and have recently noticed that some of the client rate tables have turned up blank. At first we thought that staff responsible for setting up clients in TS were forgetting to insert the rates when creating…

We need to create a new databa base, the current one has a some bad administration problems. i found a procedure to create a new data base based on current so we can have all clients and timekeeper information. When we do this create a new database…

I was directed to this link when I was told that the system we purchased was having (and constantly has) issues that causes crashes or delays. This most recent issues makes me believe the system is flawed because it is randomly zeroing out some attorney…

Running Timeslips 2015, while trying to change a Nickname in the Client Reference List I see the desired text followed by a long line of underscores. Checking validation of the database I get zero errors. Is there a way to delete the reference and…

We are finding bills for several clients in this state: The Bills show up in the 'reprint bills' screen with status of "Paid In Full" but with a balance due of some non-zero amount. The client shows balance due of 0. The Bills can be Reprinted The…

I've posted previously with no luck, but I'm trying one last time because apparently there is no longer any technical support available for our version of Timeslips (2017) and I'm not sure how to fix this insane problem we're having with this terrible…

Error Message: Unknown table ID. This database does not support the requested table. Does anyone know who to fix the problem? Area: Table Code: 1 Address: Exception tTableExceptionC in module Timeslip.exe at 00114EAD. Version: 19.0.0.0448 Table…

I posted last month and was hoping that somehow the situation would have cleared itself up, but alas, it hasn't. I'm hoping someone has a solution that doesn't involve me paying outrageous support fees! We've only had this system for 6 months before major…

We are receiving the following error message for Sage Timeslips 2015: Sage Timeslips has encountered an error Invalid pointer error. An attempt was made to use memory that is not assigned to this program. The program is unstable and should be exited…

I wrote off a client's charge back in March. It showed the write off and remained the correct new balance through May. Now in June, the amount of the write off is showing again as a previous balance! Any ideas when has happened? This has happened one…

I have entered three new clients into the system. One I can find and add expenses, time, and payment. The other two are completely missing, but if I go back to the enter a new client screen and tab through the client's that way I can find them. I looked…

During the approval portion of generating a new invoice, Timeslips stopped responding and hung up. Timeslips crashed and forced a restart. The bill was printed and available for viewing in paper form, however, the bill now cannot be viewed in Timeslips…

I am running Timeslips on a network with about 10 stations. On one only I cannot print bills. I seem to be able to do everything else except that. I researched it and did as was suggested, deleting the pdousrs.net file. I could delete it, but the problem…

We have found a peculiar problem with our Timeslips 2015 billing - when payments are entered, they show up in the Accounts Receivable List, and they even show up on our bills, however, the payment amount is not being subtracted from the previous balance…

Hello all, We are a small accounting office that uses Timeslips 2015 to bill our clients. Our billing staff enters time and expense on a semi-monthly basis (1st and 15th). After this is done, we print Slip Summaries and Pre-bill Worksheets in order…