• 2014 TS Will Not Open - error code 104

    Replaced hard drive on main PC acting as server for small office network of 3 PCs. The TS program will not open, and is therefore not accessible by two other PCs. Keep getting the following message: Could not open T:\LCNSREGS.DAT. The Read Only file…
  • Rates

    We have some time people that entered rates incorrectly. It happens a lot as there are a lot of clients that have different rates for different attorneys, and different rates if the file was assigned before or after a certain date. When we see that the…
  • Size of Slip Entry screen

    Is there any way to make the Slip Entry box larger? I can drag it to make it taller but that's all. Our timekeepers are complaining that the tiny print is hard on their eyes by the end of the day. Other programs let us set fonts or view larger but I haven…
  • Quicker way to enter slips

    IS there a faster way to enter timeslips? We now have our clerks entering directly into TS instead of ECenter. Their main complaint is that they have to keep selecting the attorney when they bring up the client's slip list instead of it already being…
  • Support

    Is TS technical support open on MLK JR. day?
  • Trouble un-approving an invoice - clearing it from approval stage

    I approved a bill. I then wanted to un-approve it in order to make some corrections to the slips on that bill. I went to "approved" bills, and clicked to clear the bill. After that, the bill no longer shows as an approved bill, but the slips that had…
  • Timeslips 2012 Error Message Data File appears to be damaged

    Unable to enter payments. Repeatedly getting above error message. Help!
  • Timeslips 2008 Directory/Paradox Issue

    I'm an admin for a law office and we use Timeslips 2008 for our billing. Only yesterday, when I went to edit a slip, I received the following error: "Directory in use by earlier version of Paradox.(13314) Area: Database Code: 4 Address: Exception…
  • Lock time out. (10249) Database Error, suggestions?

    Hi all. I've got some users geting a Lock time out (10249) error Area: Database Code: 4 Class: tBDEDatabaseExceptionC I've searched and read similar posts but I'm not quite sure if our problems/solutions are the same. Can anyone what's causing…
  • Unable to clear licenses

    Using TS (believe 2007) and had an unexpected computer shutdown. I get the message "there are not enough licenses..." so LIcenses in Use shows me (I am a solo user) as being in use; however I cannot Clear my use due to "there are stations currently accessing…