Sage Timeslips

My computer crashed. We were able to recover Timeslips backups. I purchased 2018 Timeslips and downloaded the program. When I tried to restore from my backup file it gave me an error message. Any suggestions? I have been waiting all day for a call back…

Since Timeslips 2016 was running slow I purged data prior to 2014. My time and expense slips are purged but my A/R did not purge. My database still shows Accounts Receivables back to 1999. Does anyone know why these didn't purge? Any suggestions for how…

New user entered information into the Timeslip demonstration Database. Can the data be backuped and restored into a new database?

Hello - I have a Windows Server based Timeslips 2017 set up. 20 workstations access the server's Firebird-based TS application. I was hoping for more advanced features with this purchase of the very latest version, but the 2017 TS Scheduled backups is…

"We just upgraded to 2017 and database is not backed up to our server vs my computer. Not sure if this is the cause of any of our problems - however, I have a long time r client who had dozens of bills going back a couple of years and now the last two…

When trying to save a new slip entry, I get the following error message: "Attempting to save a record which has the same KEY data found in another record. KEYs must be unique." I have one license for Sage Timeslips 2015, but I use it with two users…

my timeslips is in Exclusive Mode. I get the following error message when I try to backup: "Database is open by another station or application. This function requires exclusive database access." This is new and only started when I moved Timeslips from…

Help! My computer crashed and I had to install on a new machine. I lost some data on my hard drive but was able to recover the Timeslips program folder so I just need to know what the file extension is for the database so that I can try to use that to…

Why will TS2017 not allow me to backup to a NAS? It apparently only allows backups to the server, which violates all backup principles.

I have a client with Timeslips 2015 installed over a year ago. Everything has been fine but starting this summer issues with the backup started happening. The original location for manual backups would generate an error message saying access is denied…

Hello, I am currently using Timeslips 2015. I have my backups saved to a CD and would like to test the backup by restoring it to a separate database. How do I create a separate database to test the restore function? Or is this the best way to test it…

Hello, Is it okay to save backups to CDs? We had previously saved them to a zip drive, but it's not working anymore and we are unable to replace it. We do save a backup to an external hard drive as well. For redundancy we want to save it to another…

It appears to me that the size of my Timeslips backup file remains the same after purging several years of slips, clients and other items. I expected the backup file size to be reduced after purging items from the database. Is my expectation incorrect…

When i click the OK, i get "Open an existing database". When I click existing, I can browse to the data base and when i click that, same result. Other computer on office network works. I got an error saying "Not able to create temp file. May be invalid…

We use Timeslips 2012 and we are suddenly getting an error message when we approve bills: Table is full I see there are questions on here relating to the slips, but ours says it relates to A/R Transactions. We purged a bunch of slips, but this seems…

I hope I'm in the right place for a question about Timeslip 5. My wife has never needed or wanted to upgrade her version of Timeslips. Her work is currently limited to contract work for a couple of California Superior Courts. She has been using Timeslip…

I seem to have lost the "Schedule Backups" option and I am not being backed up automatically. HELP !

I know that we are usually able to undo the last month's bill but I am unable to do so for some reason. I forgot to "revise date" for our last invoice so our client is asking us to amend the bill to say July 01, 2015. However, I cannot undo the bill as…

Hi everyone! I'm running into a strange issue. We recently migrated our database from one server to another, and we did this by backing up on the old server, and restoring from backup on the new server, as a phone support rep told us we could. Everything…

How can I add the Schedule Backup option, currently there is no button for this under File or anywhere else