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Kenia Navarro

Sage Timeslip does not recognized printer

Posted By

Hi

One of the computer in the office have a Brother printer default and is working great. But, when I open timeslips and click Printer Setup does not detect it. I have done everything I can yet have that issue with Timeslip 2019. Does anyone know what can I do in this case?

Thank you

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  • 0

    Okay, that is odd. 

    What makes you think you need to go to Printer Setup at all? It is rare to have to do so, I am curious what is making you go there. Are you getting an error message?

    Are you able to print at all?

    What build number of v2019 are you running? You can check under Help, About Sage Timeslips. Last build for v2019 is: 27.0.4.235.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

Reply
  • 0

    Okay, that is odd. 

    What makes you think you need to go to Printer Setup at all? It is rare to have to do so, I am curious what is making you go there. Are you getting an error message?

    Are you able to print at all?

    What build number of v2019 are you running? You can check under Help, About Sage Timeslips. Last build for v2019 is: 27.0.4.235.

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779
    [email protected]

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