Can anyone tell me who to reach out to answer this question?  Thank you.

Hi Nancy,

I am trying to find where I would add an additional email address and/or email account information so she will have the ability to send out invoices via email like myself.  

Okay, got ya.

The ability to send invoices via email is determined by whether her workstation is configured to fire the link with the 32-bit version of Outlook. Timeslips composes the message and creates the attachment, but then it hands that off to Outlook's Outbox to actually send it.

First think to check is which version of Outlook she is using. 

Have you tested her sending the emails yet? What happened?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

I have been running solo until recently when we purchased and installed another license for a new assistant.  I have been emailing invoices for a long time, and we both have the 32-bit version installed.  Our IT had quite a bit of difficulty getting her license installed, and when it came time for her to assist me in emailing invoices, we found that she is not setup and is unable to email them as there were no messages in her outboxes to the clients.  I ended up sending them out from my desktop.

As I mentioned, sometime later, I came across on my desktop a wizard message unexpectedly that could walk you through setting up someone's email account and settings but I accidently clicked off of it, and have been unable to locate it or find someone who can find it for me.  

That would be an Outlook setting, Andrea.  You might want to refer to your IT folks or Microsoft for assistance.  you can also Google "Add an account to Outlook" if you know all the settings it needs.

ok, thank you.

ok, thank you.