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General Discussion Calculate payroll error- "The error returned was 1. GetTaxPtr-10".

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Calculate payroll error- "The error returned was 1. GetTaxPtr-10".

Posted By MSC over 2 years ago

I am getting an error when calculating payroll- "The error returned was 1. GetTaxPtr-10". Does anyone know what this error is and how to resolve?

0 Lynn C over 2 years ago

Error 1 often refers to an issue with employee data. In this case it looks like it may be a tax. Did anything change this payroll from last payroll with regards to taxes? I would suggest reaching out to Sage HRMS Support.
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Calculate payroll error- "The error returned was 1. GetTaxPtr-10".

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