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  • First Payroll

    We are working with Version 17.1.6 and I have updated the taxes, but I am getting an error when updating the year end software update. I need to process my first payroll. Can I do that without the year end update being installed?

  • 18.2.2 has stopped the ability to type in Window's search

    Strange happening, The new version 18.2.2 has stopped Windows Search Feature & Network browsing to quit. My Win 10 version is 1809 Build 17763194 I know it is this new install as it was fine before. I also did an uninstall and reverted back to a restore…

  • My Assistant slow to launch after 17.1.8 update, any workaround or fix?

    After updating to 17.1.8, including on the My Assistant server, the performance opening the My Assistant client on the server or a workstation with MA Designer installed is VERY slow, as in MINUTES. There was no update to My Assistant posted that I was…

  • Year End Update 18.2.2 recognized as URL Malware by Antivirus Software.

    We upgraded from 16.1 to 18.2.1 a couple weeks ago with just a few problems that have been resolved. We received the Year End update 18.2.2 today, but when we tried to download it, our Antivirus Software detected it as URL Malware threat and kept it from…

  • 17.1.8 looks like a complete reinstall, is there a patchfile option?

    At 1.44 GB, the 17.1.8 "update" looks like a complete reinstall, which is a drag to say the least. 16.1 had an end-of-year patchfile that I was able to script with to automate the updates. Is there the prospect of something like that this go-round?

  • Payroll Migration to Version 17

    We are trying to set up Sage 300 Version 17. Everything seems to be working EXCEPT I cannot enter time. The first notice says Invalid State. Then EE pops up, when I accept the next notice says Tax group IA not setup I have also tried to import my…

  • Year End Update 16.1 Rev 8 installed, Issue opening Desktop after update

    FormerMember
    FormerMember
    I installed 16.1 REV 8 update this morning. Process went through with no error message, server rebooted as part of the update. Now I cannot open Desktop. Get an error message APPCRASH . Application Name: Desktop.exe Version 16.1.7.9 Exception Code: e0434352…

  • upgrade to 17.1 did not complete - can i uninstall and go back to 15.1

    we upgraded from 13.1 to 15.1 so we could upgrade to 17.1 - something went wrong with the upgrades. can i uninstall 17.1 and go back to 15.1? all systems are down and need to try to get this resolved to monday morning so everyone can work. please send…

  • Any ETA on 17.1?

    It's almost August....any ETA on17.1?

  • Security Files Need Upgraded After 16.1 Installation

    After installing 16.1 on our server and 2 workstations (without any errors or problems, upgrading our data files and creating new desktop shortcuts, the server and 1 workstation are working fine. However, when trying to log on to the application on the…

  • Installing Doc Mgt 16.1, Win 8/10 machines say "unable to add the per machine printer connection" when installing DMCLIENT.

    I upgraded from 15.1 to 16.1. I upgraded document management as well. All the windows 7 machines installed the DMCLIENT fine. However the Windows 8/10 machines, all gave this error when installing the DM printer portion of the software: "unable to add…

  • TS Main asking for update after update has been installed..

    After a successful download and upgrade at the server, from 15.1Update6, to 15.1Update7, the workstations TS-Main failed to start, with the following: A newer version of Sage 300 Construction and Real Estate has been installed on the server. You must…

  • 14.1 Accounting update 5 not working on workstation, indicating server has higher number update, but it doesn't.

    I updated my Sage 300 CRE version 14.0 on my server using the download file on this link ID:71524 Download Sage 300 Construction and Real Estate 14.1 Accounting Update 5. It processed fine, changed the version information on the about menu. I did the…

  • Outlook 2010 or 2013 Email sending Invalid index Error after 15.1 upgrade workstation install

    Hello, Not sure where to route Bug Report but it seems the CRM (Crystall Reports Manager) is causing this error after googling the error code. This error presents after the user hits the send button on a pop out new email window. Presents with both…

  • Adding New Accounts

    I'm on Sage CRE 300 v. 13.1... I would like to add some new accounts to the chart of accounts. If I do this, is there a report or something that I can run to see where an account is connected? For example, I have an account labeled "Insurance Expense…

  • Sage 300 CRE Accounting was successfully updated to version 14.1.0.3.2.

    Getting this email 20-30 times a day seems every time a user logs into timberline, where is the setting to shut this notification off. "Sage 300 CRE Accounting was successfully updated to version 14.1.0.3.2." Thanks, Mike

  • 13.1 Acct update 9

    Initiating the 13.1 Acct update 9 from the server throws an error "you must have Sage Timberline Office 13.1.0 Accounting installed before you can apply this update" We have v13.1 TS-Main vs 13.1.24 (13.1.0 rev 6) installed. After this error, opening…

  • 13.1 Update 9 at year end

    Try to run the update and the system tells me I need to run the 13.1.0 accounting update first. I currently am on version 13.1 update 6. Confused???

  • Year end updates Sage 300 v13.1 (Canadian Edition)

    When will the year end software/tax updates be available for download for Sage 300 version 13.1 (Canadian payroll updates)?

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