Has anyone seen an updates or improvements in the software since this post over a year ago??  

Since Sage 300 CRE is a mature product - what would you add? Just asking because it will be hard to replace for the same money.  

I agree as well, we purchased the system in 2020 and installed effective 1/1/2021.  It is not as enhanced as other systems, however it was the only one that I could find that had integrated payroll/job cost/interco transactions and real estate all in one.  The cost of installation was incredible and is ongoing to this day.  The support people (that I have interacted with anyway) seem to have an attitude and I hate that you have to keep getting transferred to another level of support.  I don't want to think that I made a bad decision with the purchase but I wonder.

I'm in agreement. We will drop SAge and the end of our contract year. Probably go with Quicken for payroll.

I agree!!  We started with timberline and they were wonderful!!  Sage bought them out and pale in comparison on every level.  It does appear that the Sunsetting is on the horizon from the conversations we have had with long time support people.  Time will tell!!

I Agree!

Not fixing the simple things causes a lot of wasted time and slows production.

Any recommendations you make usually are responded to with a, "Speak to your Sage consultant", which translates into "Yeah there is a work around that you'll have to pay your consultant for". Rather than fixing it for everyone they will change you individually every time they "Fix The Problem". This is especially true with reports that have been sold over and over again rather than adding them to the system for all. 

How about an easy question? Who is currently logged into Sage? Is there a dropdown for that?

Maybe a button you click?

We are running payroll and it fails, you get a message that says "Someone is still logged into the system?"

Who could it be? Yelling over the cubicles "WHO IS IN SAGE?"

Send a mass email out to every Sage User asking them to logout?

Setup a calendar notification to remind everyone to log out between 2p and maybe 2:30p so we can run payroll (someone will always forget) 

I could let all the users have admin access to the server (thats aways a great idea) so they could run the PSQL Monitor to find out what machine is connected, but even that won't give you a user name, with a user name I can make a phone call.

Guess I'll go into Active Directory Users and Computers and look up who that computer is assigned to. 

Opps, I'm not a server admin, better call the IT department and get them involved it finding out who has the gall to be logged into Sage.

IT finds the culprit and they are located on the 3rd floor in Bldg 3, in the "Ain't got a clue department",  and their name is "Dave"

I call Dave...no answer, I email Dave...no answer, I go to the 3rd floor in Bldg 3 and find Dave's desk. Dave's not here!!!

His computer is on the lock screen, so i hold the power button in until the computer shuts off.

I head back to my office and have them run payroll again!

"Someone is still logged into the system?"

I put a call into IT, and they tell me "DAVE!!!!" is logged in!!!!

Dave came back, booted his computer, and logged into Sage"

{Face Plant}

Answers to you questions from someone who deals with Sage 300 CRE on a daily basis.  My answers are my opinions

1. Any recommendations you make usually are responded to with a "Speak to your Sage consultant", which translates into "Yeah there is a work around that you'll have to pay your consultant for".
   1. Most of the time they refer you to your consultant for questions that might be company specific. I get it feels like the run around.  But to be honest your consultant should know you setup and systems better than Sage support.
2. Rather than fixing it for everyone they will change you individually every time they "Fix The Problem". This is especially true with reports that have been sold over and over again rather than adding them to the system for all. 
   1. Sage is not in the business of creating reports for clients. There are approx. 1,500 reports in the system out of the box.  I know of no ERP that has that many.  All my counter parts at other ERP’s build reports that are standard in Sage 300 CRE.
3. How about an easy question? Who is currently logged into Sage? Is there a dropdown for that?
   1. Actually, an easy one – you can use the PSQL Monitor to determine that from any computer as long as you have access to the server. You can see who is using what files in Sage. Name convention is based on your Network and how they are accessing the data. You IT can set up a login for you on your PC for PSQL Monitor with out Admin rights. It if rare for any database ERP to not require Admin privileges to do tasks involving the database and users. You can also boot user out if they have left the building depending on their task (I would not recommend booting someone off that has an active task, but if they are in a report or inquiry that should be OK).
   2. Making users aware of the need to log off is common when leaving the office – But you can’t make them.

None of these issues are exclusive to Sage.  Just my thoughts. 

Answers to you questions from someone who deals with Sage 300 CRE on a daily basis.  My answers are my opinions

1. Any recommendations you make usually are responded to with a "Speak to your Sage consultant", which translates into "Yeah there is a work around that you'll have to pay your consultant for".
   1. Most of the time they refer you to your consultant for questions that might be company specific. I get it feels like the run around.  But to be honest your consultant should know you setup and systems better than Sage support.
2. Rather than fixing it for everyone they will change you individually every time they "Fix The Problem". This is especially true with reports that have been sold over and over again rather than adding them to the system for all. 
   1. Sage is not in the business of creating reports for clients. There are approx. 1,500 reports in the system out of the box.  I know of no ERP that has that many.  All my counter parts at other ERP’s build reports that are standard in Sage 300 CRE.
3. How about an easy question? Who is currently logged into Sage? Is there a dropdown for that?
   1. Actually, an easy one – you can use the PSQL Monitor to determine that from any computer as long as you have access to the server. You can see who is using what files in Sage. Name convention is based on your Network and how they are accessing the data. You IT can set up a login for you on your PC for PSQL Monitor with out Admin rights. It if rare for any database ERP to not require Admin privileges to do tasks involving the database and users. You can also boot user out if they have left the building depending on their task (I would not recommend booting someone off that has an active task, but if they are in a report or inquiry that should be OK).
   2. Making users aware of the need to log off is common when leaving the office – But you can’t make them.

None of these issues are exclusive to Sage.  Just my thoughts. 

Nope! Not a single one!

this came out just after this post was made - see enhancements 

(1) Sage 300 Construction and Real Estate 20.1 Release Highlights - YouTube

We're on 20.3.1 and there are no noteworthy updates.  This has been my frustration as well since joining our firm 10 years ago.  A cloud based version would be great.  I feel like their solution is to purchase Sage Intacct.  At some point, I am confident they will totally give up on Sage 300.  

1. Most Sage customers I talk to have the same issues, and the same run around. If you had the same consultant from the beginning then you may be right, but we have been through a few, and each time they will charge you to "Learn your system" and we really don't like getting trapped into paying for things that most feel should be included in well written software. If the list of fixes was longer than the list of work arounds i would feel better.

2. Over 1500 reports that are so difficult to make changes to you have to call the "Sage Expert" and pay them to "Fix It", report designer looks and feels like a windows 3.1 piece of software. You are correct Sage is not in the business of writing reports, all the Sage consultants are in the business of writing reports because it is too difficult for normal users to do it.

3. Or Sage could just tell us who is logged in, must be a huge programming challenge, maybe they haven't found the right person yet who can tackle this. It must be so mind numbingly difficult to comprehend that everyone is afraid to tackle this one. We can only hope that after all the years of asking for this that a miracle could happen. So if they can't do this one simple thing how am I to trust in them doing anything really complicated.

Sage 300 CRE is old code, old database engines, it has a early windows feel to it, some parts remind me of DOS. 

I realize there are many who want to defend Sage, either because they have invested many years into getting it to work the way they want it to, or it's a revenue stream for them. We can go round and round about this but the bottom line for most of us is the money. Am I getting good value for what I am paying for and the answer keeps coming back NO. It seems from the comments from others that once you get Sage installed you start bleeding money...

Just my thoughts...none of these issues are exclusive to Sage, but they are Sage issues none the less...

20.1 is at least a year old so this video doesn't tell us anything new.

Thank you, everyone, for these forum posts concerning the state of Sage 300 Construction & Real Estate. First and foremost, we want to assure you all that Sage is committed to, and continues to, invest in Sage 300 CRE. That said, we hear you loud and clear, and want to respond to your concerns regarding the state of the 300 CRE product and services.

To that end, if you would like to have a conversation with me regarding the roadmap for 300 CRE or recent features that have been delivered, or even discuss our investment in the product, please feel free to reach out to me directly at [email protected].

Thank you,

Phillip Wiering

Sage CRE Product Management

I had drafted this reply in response to the post asking about why the Last Check Amount field on the Misc Tab of Employee Setup is blank if the employee receives direct deposit, but never sent it because I gave up hope on 300CRE improvements long, long ago:

When this feature is finally included in an update 15 years from now, it will still be displayed in a non-scalable font that cannot be clearly seen without magnification on a monitor that has a resolution greater than 640x480. I don’t mean to be mean, but Sage clearly knows how many 300CRE feature requests are out there and how long paying users have been asking for them without receiving much in the way of implementation.