Why is it critical that you back up your data nightly?

Why is it so important to back up your Sage BusinessWorks files?

Backing up your sensitive information is always important but with another wave of ransomware viruses occurring it is even more critical to update your Sage BusinessWorks accounting files.

You may ask what is ransomware and how can I get infected?

Ransomware is a type of malicious software that can infect a computer and block access to your files.  If your files are blocked you may then be asked to pay a sum of money to release your files.  You can get infected by ransomware in two ways, one would be by clicking a link from an email that pretends to be from a well-known organization and another would be from downloading an infected attachment.

What does this mean to you as a Sage BusinessWorks customer?

If an infection occurs and your Sage BusinessWorks server gets infected by a ransomware virus your Sage BusinessWorks data files may become locked by the malicious infection and you would have no option except to restore your Sage BusinessWorks backups.

How do you help protect yourself from a ransomware infection?

  1. Backup, backup and backup!
    • We cannot stress the importance of making nightly backups of your Sage BusinessWorks data.
    • To truly prevent these backups from getting infected the backups should be made to either a cloud location or to a drive that is disconnected from the PC nightly.
    • If you do backup to a computer that becomes infected there is a chance the backups may be locked by the ransomware as well.
    • To back up in Sage BusinessWorks select File, Backup
      1. Back up your company data files nightly
      2. Back up your System data files on a quarterly basis (these files do not change daily). This back up contains your users, registration and custom forms.
      3. We recommend backing up to a location on the local PC and then copying the file over to a cloud or drive that is disconnected from the network nightly.
      4. See article 17278 “How to backup system and company files” for instructions for backing up.
  2. Be careful when opening emails from unknown parties
    • When in doubt contact the sender of the email and verify that they in fact sent you the file or the link.
  3. Ensure your security technology is set up in a way to provide defense against ransomware.
    • No security products are perfect but ensuring they are kept up to date will help keep the defenses up.

If the worst does happen and you become infected by a ransomware virus what should you do to get your Sage BusinessWorks back up?

  • Contact your IT professional for assistance for their recommended clean up procedure.
  • Isolate the affected computer and disconnect it from the network to prevent it from spreading to other locations.
  • Once the computer is repaired Sage BusinessWorks will need to be reinstalled and your Sage BusinessWorks backups will need to be restored.
    • If the Sage BusinessWorks program files were infected reinstall Sage BusinessWorks on your server, see article 83296 “How to reinstall Sage BusinessWorks on a server or standalone computer” for further instructions.
    • Once your installation is functional restore your Sage BusinessWorks System and company files. See article 17283 “How to restore company data or system files” for instructions on restoring your Sage BusinessWorks files.