• Downloading 2024 -- Need a New Serial Number?

    Good Afternoon ~ My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number. When I input my current serial number, it doesn't work. I haven…
  • Unable to update Sage 50 Premium Accounting 2017

    I received the message Sage.com no longer supports Internet Explorer (IE11), then I tried to update Sage50 with version 29.2.3 but the serial number format does not match the requested one.
  • registration of Peachtree 2010

    Hi am trying to activate Peachtree 2010 , can you kindly assist
  • Anyone else having installation problems with sage 50 2020?

    When I run the program after installation finish, a pop up window said “A newer version of Sage 50 is available. You must install this newer version in order to continue. To install the update, click Check for Updates on the Services menu.” After click…
  • Running US Version alongside UK version?

    Hi Am hoping someone can confirm whether SAGE50 Cloud US version (ex Peachtree) can be installed and run alongside UK version. Appreciate from having multiple UK versions side by side that US version will need to installed in dedicated programme etc folders…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Payroll Quarterly Taxes

    Trying to run a quarterly earnings report for quarter 1 of 2023. The tax update is not finishing and I am getting an error. This means I can't find 2023 tax form I need.
  • Legacy member

    Hello...I am a legacy member (2004)...I do have my old serial # and Customer ID....All of a sudden, I cannot open my 2004 software as the program is asking for the registration #? Any idea how I can get back in business here please ? Thanks sincerely…
  • purchasing sage update for network

    Is there anyway to purchase sage 50 update for network without cloud base or subscription? Thank you
  • System / Aatrix error, generating F941 deposit

    Just doing prep work for January taxes, went to generate the Deposit form for Form 941. Got a dialog labeled "AatrixForms.exe - Entry Point Not Found", with the following text: The procedure entry point ?dumpAccumulativeTimesCache@Timers@Aatrix@@QAEXXZ…
  • Error Messages following the latest update

    I recently did the 2023 update to Sage 50, and now when I go in to change anything that has already been recorded in the system like a GL account I get an error message. Can anyone advise me how to fix this?
  • The new update lost the 1099 forms

    Yesterday I waited over 3 hrs for someone to give me an answer. Terrible customer service. The new update lost the 1099 forms.
  • Does Sage have staffing problems?

    I've been trying to update my software for over a week now. I've reached out for support with very little help. I am currently on day 4 of trying to get this fixed. As I have now sat on hold for well over 5 hours, I am hearing all these ads suggesting…
  • Update issues

    I tried updating like my system said i needed to. I can no longer log into my account. it is no longer accepting my password.
  • Receiving error when trying to download 2023 payroll tax updates.

    Receiving error when trying to download 2023 payroll tax updates. Says lost internet connection, although it was never lost; other error is "Exception thrown in destructor". Have gotten through first level Cust. Serv. today and have been given a ticket…
  • Oregon paid leave

    Is there going to be an update for the new Oregon Paid leave program starting in January 2023?
  • year end update

    When will the payroll tax update be out that allows us to print 2022 W2's & 1099's?
  • Sage 50 2023 update

    Just curious, are all the problems people are having with the 2023 update happening with Windows 10 or just Windows 11?
  • Sage 50 Becomes non-Responsive after installing Sage 2023 Update

    We updated our server with Sage 2023 update. What a mistake this has been. We did the update on Tuesday night Nov 15, 2022. We did system checks as we had done on prior updates. All was working OK. The following day, as the staff came in, complaints about…
  • Data will not open up after update

    I just installed the new Sage 50 2023 update. Had no issues. We have a server and 3 workstations. I updated the server first then the workstations without a hitch. Then I logged into Sage 50 with no issue. I am having issues pulling up data. Like "view…
  • Sage not staying open

    Sage allows me to log in and it opens up but it shuts down right away. Why? I did just update to the 2022 version a few days ago - Could that be the problem?
  • When is next 2022 payroll updates due out?

    When are the next 2022 payroll updates due out?
  • Sage 50, 2017 Version Reactivate or Upgrade

    Hi, I need to reactivate or upgrade the Sage 50 we are using, because it is 2017 Version, and we are getting a message that says: "Versions from 2013 to 2019, has a third party database component that will not be supported anymore", How can we reactivate…
  • How do I make sure I have the most up to date payroll tax files?

    We are new to Sage 50 and will be running our first payroll Jan 3, 2022, how do make sure I have the most up to date tax files? When I click on payroll setup the download tax updates is grayed out. TIA
  • Sage Business Care Plan

    I upgraded last year. I miss the old days when you didn't have to pay $1500 for the tax updates. I know it includes the "support plan" as well. I've never used it in the last year. As if I could even get through if I wanted to talk to someone. I left…