Welcome to the Sage 50 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Returned a customer prepayment for a demo product, but instead of debiting customer deposits, we debited A/R for that customer. 2 year old invalid aging report for this customer. How to correct with GL entry & be able to affect that customer A/R?
We are continually having an issue with Sage 50 not opening and having to reactivate the Actian Zen. We are changing the startup type from "disabled" to "automatic" however it continues to revert back to disabled. Any ideas on how to permanently keep…
When setting up a new customer who has provided us with their tax exempt forms I do not know how to set them as tax exempt. I know it can be done because some of our accounts are already like that. I have only been working here for a short time and have…
Hi Everyone...
I have the following situation, the system does not allow me to select a transaction in the account reconciliation process, just have this issue with one line. I already deleted and created again, and still not working. Need help!
We have a corporate credit card with approx 15 staff who have a card. We enter the vendor name such as "American Express" and use the last 4 digits of the card and the staff initials and month the transactions correspond to. See below - does anyone know…
we have Sage 50 Quantum Accounting 2014 (SR-1) with 30 people and now has expired we wanted to upgrade but could not figure out how to do so . And what is the equivalent version of Sage 50 Quantum Accounting 2014 (SR-1).
This has been happening more frequently lately (like several times each day). When one user is working in 1 function (like inventory or time tickets) other users cannot do any updating to anything (like vendor maintenance, vendor invoices, etc). Other…
Hi,
I am currently working with the 2018 version of Sage 50 US. And I got an upgrade alert to 2023, and if I am interested in making that change. My doubt is: Does downloading the Sage 2023 installer and installing it recognize or migrate my 2018 license…
Hi there, some of my bookkeepers do not use the Internet because it helps them to be focused. Although I upgraded my firm from 2020 which could work fine with no internet to 2023 Quantum. Now after a few days, my bookkeeper opened Sage with the message…
I have a few invoices that were paid or partially paid with waiting on bill selected and I am not able to remove it. How do I deselect 'waiting on bill' without having to delete the payment then uncheck the box and reentering the payment?
***RESOLVED*** THIS HAS BEEN RESOLVED One user out of 8 cannot print anymore. They get an error message saying Sage 50 Accounting has "Bad or missing form file. Please reinstall Sage 50 Accounting". The remaining users can print. 6/12/23 Sage Tech Support…
Hello everyone, Thank you for your help.
I had to reinstall Sage 50 on a laptop because of some problems, but when it reinstalled it asks me to activate the product, normally I give it Activate online and it stays. But on this computer I get the error…
Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
Using Sage 50 US Premium Accounting
Several years ago, I created a custom financial statement report. In this report I created Level 2 group totals for several groups. Now I have added a few new expense accounts I would like to add these accounts into…
All of the accounts payable checks that were printed didn't post to Sage.
The invoices that were paid by these checks cannot be found anywhere in Sage.
I inadvertently closed my fiscal years of 2021-2022 and am now operating in fiscal year 2022-2023. I need to go back to a particular month in 2021 to make corrections. I'm able to restore the archive back up but am unable to make corrections (read-only…
When I use customise form (for example receive money / pay bill), after choosing 1 payment/cash reciept and use customise form to print and preview, the application will keep loading hundred and thousand of form.
Anyone has come across same bug…
Hello,
I am wondering if Sage 50 Accounting 2022 can be installed and ran on a VDI? Specifically a Windows 10 multisession VDI. We have 3 people in our accounting department that use this program and they will be on the same multisession VDI instance…
Hello everyone,
I have a problem, we are currently using Sage 50 accounting US 2018 version. And it does not show me the reports that Sage brings, except for the ones I previously customized.
I am on ek release 2018.2, will there be any newer one…
I am a Sage 50 expert and keep trying to find a remote job with a client using this wonderful software. Does anyone know if there is an online database (Like Indeed) that is for Sage 50 jobs?
