Payroll help

We did payroll today (ran the update on Tuesday).  Weird thing happened.  Our company HSA match did not come over for anyone.  All looks set up well (nothing changed or was supposed to anyway) but I cannot figure out what went wrong so cannot fix it.

Still on hold with SAGE.

It also kicked the 401K folks who had % back to "default" so messed them up but at least I figured that out.

Any suggestions??