Issues deleting old invoices

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Hello!

I am trying to clean up aged payables.  There are several invoices that are 3+ years old that I need to delete; however, the delete button is grayed out.  Does anyone have any insight as to why that would be and how I can delete these invoices? 

Thank you!

Parents
  • 0

    I discovered a solution on the receivables side --

    I accidentally imported a sales invoice with a date in a closed period. To correct, I simply imported a reversal of the original invoice, with the same incorrect date. 

    Then I was able to 'receive money'  on both of the invoices by selected both outstanding invoices, cash was unaffected.

    I then imported the correct date on a new invoice and my AR balance is correct, and neither of the invoices in the closed period show as outstanding.

Reply
  • 0

    I discovered a solution on the receivables side --

    I accidentally imported a sales invoice with a date in a closed period. To correct, I simply imported a reversal of the original invoice, with the same incorrect date. 

    Then I was able to 'receive money'  on both of the invoices by selected both outstanding invoices, cash was unaffected.

    I then imported the correct date on a new invoice and my AR balance is correct, and neither of the invoices in the closed period show as outstanding.

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