We frequently gather and post articles to this forum addressing your most common questions.
Check out this month’s trending topics to see if there is an article(s) that assists you:
Download and install topics:
- Where to find the download for Sage 50—U.S. Edition 2023 Full Product
- How to install Sage 50 on a new computer
- How to install updates
- How to find your serial number
- How to tell if you applied the latest product and services update for release 2023
- Installation Instructions for Sage 50—U.S. Edition
- System Requirements for Sage—U.S. Edition 2023
- Error: “The installation of the Actian Zen [or Pervasive] database has failed”
- Error: “Failed to switch Terminal Server to INSTALL mode.”
- No updates available when checking for updates
- How to activate Sage 50—U.S. Edition
- How to update your workstation after having updated your server
General topics:
- How to add, edit, or remove an authorized contact on your Sage account
- What are Sage Expert Data Services?
- How to restore a backup if you have missing, damaged, or irrecoverable data or transactions in your company
- Lists refresh indefinitely or take a long time to load
- The program is slow, locks up, hangs, or freezes
- What to do when a General Ledger Balance or Consolidated company is out of balance or assets do not equal liabilities
- How to resolve password and/or user name issues
- Error: “I/O Error in the file [directly][dat file]”
- Error: “The Procedure entry point could not be located in the dynamic link….\Formviewer\Aatrixforms.exe”
- When attempting to open your company it immediately closes
- Error: “Sage 50 could not be started” and “Sage 50 cannot be started”
- When clicking the icon, the program does not open and nothing happens
Remote Data Access (formerly Sage Drive):
- How to resolve error 43 message when opening a Remote Data Access company
- How to set up Remote Data Access
- How to resolve processing collaboration gets stuck in a loop when sharing a company on Remote Data Access
- How to download a company shared with Remote Data Access
- How to share a company using Remote Data Access
- How to rebase a Remote Data Access company
We’re here to help! For a full list of support options available to you, please visit www.Sage.com/Resources.