We frequently gather and post articles to this forum addressing your most common questions.
Check out this month’s trending topics to see if there is an article(s) that assists you:
Download and install topics:
- Where to find the download for Sage 50—U.S. Edition 2023 Full Product
- Installation Instructions for Sage 50—U.S. Edition
- System Requirements for Sage—U.S. Edition 2023
- How to install the program on a new computer
- How to tell if you applied the latest product and services update for release 2023
- Where to find the download for the 2nd January Tax Update for Release 2023
- How to install updates
- Where to find your serial number
- How to check for updates
- How to install updates when no updates are available when checking for updates
- How to install payroll updates
- How to activate Sage 50—U.S. Edition
General topics:
- How to add, edit or remove an authorized contact on your Sage account
- What are Sage Expert Data Services?
- How to restore a backup if you have missing, damaged, or irrecoverable data or transactions in your company
- Lists refresh indefinitely or take a long time to load
- The program is slow, locks up, hangs, or freezes
- When clicking the icon, the program does not open and nothing happens
- Error: “The following error occurred during backup: DynaZIP error #18.”
- What to do when a General Ledger Balance or Consolidated company is out of balance or assets do not equal liabilities
- Item ID lookup list highlights multiple item IDs at once
- Error: “No email program or default profile could be found…”
Remote Data Access:
- How to set up Remote Data Access
- How to resolve error 43 message when opening a Remote Data Access company
- How to share a company using Remote Data Access
- How to resolve processing collaboration gets stuck in a loop when sharing a company on Remote Data Access
We’re here to help! For a full list of support options available to you, please visit www.Sage.com/Resources.