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Sage 50 US online product activation - Resolved

Final Update:

The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

We apologize for any inconvenience this may have caused. 

We are currently researching an issue where some customers may not be able to activate Sage 50 US online.

Please be advised that you can manually activate by referring to Sage Knowledgebase Article 10818: How do I manually activate program or manually register the payroll service?

For updates, please refer to   

Need help?

Visit for options, including links to Sage Knowledgebase, Sage City, Sage University and Sage Year-end Center, as well as Chat and Online Case submission.

Questions?To start (or join) a discussion about this topic, please visit the Sage 50 discussion forums.