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Changes coming to Sage Knowledgebase for Sage 50 US

UPDATE | 9 August 2021:
We’ve decided to delay the launch of the new version of Sage Knowledgebase in North America. In short, year-end will be here before we know it and to ensure there is no disruption during what is often the busiest time of year for our customers, we’re waiting to introduce the new experience. We can’t wait to share the updated version of Sage KB with you and will keep you posted!  And remember, for fast access to all help options, bookmark:   


Exciting news! Soon Sage Knowledgebase (Sage KB) will be getting an upgrade.

What does this mean?
In early September you may notice a new URL when you access Sage KB for Sage 50--US Edition, and we want to assure you it’s still part of the Sage family of online resources. Unfortunately, any existing personalization you may have set up is not transferable to the new knowledgebase, but all the most frequently used articles will be moving to the new Sage KB platform—so you’ll still be able to find your favorites (and save them!) in a search. In addition, you’ll be able to use your Sage credentials to log in to Sage KB—that’s one less password to remember!

What do you need to do to get ready?
There is nothing to do now. As soon as the Sage KB move is complete, you will automatically be redirected to the new site. In the meantime, we invite you to check out (and bookmark!) the Sage Support Resources page for quick access to all help options—including Sage KB:

See also: