• Sage 500 ERP: Announcing Sage 500 ERP Product Updates

    We are pleased to announce the release of Sage 500 ERP 2018 Product Update 9 (2018.9), Sage 500 ERP 2019 Product Update 6 (2019.6), and Sage 500 ERP 2021 Product Update 2 (2021.2). 

    What's New

    These releases deliver resolution to issues reported, which…

  • Sage 500 ERP: Phone and chat temporarily closed on October 6, 2021 for company-wide meeting

    Please note, the Sage support phone and chat resources will be temporarily closed on Wednesday October 6th from approximately 3:45 pm to 5:00 pm ET for a company-wide meeting. But help is still available! If you need assistance during that time, please…

  • Sage 500 ERP: New legislation regarding sales to Canadian customers

    Canada has recently implemented new sales tax legislation that may impact certain Sage Customers. Effective July 1, 2021, any non-Canadian company that sells $30,000 CAD, or more in products or services within a 12-month period to Canadian customers …

  • Changes coming to Sage Knowledgebase for Sage 500

    UPDATE | 9 August 2021:
    We’ve decided to delay the launch of the new version of Sage Knowledgebase in North America. In short, year-end will be here before we know it and to ensure there is no disruption during what is often the busiest time of year for…

  • Sage 500 ERP: Announcing Sage 500 ERP Product Updates

    We are pleased to announce the release of Sage 500 ERP 2018 Product Update 8 (2018.8), Sage 500 ERP 2019 Product Update 5 (2019.5), and Sage 500 ERP 2021 Product Update 1 (2021.1). 

    What's New

    These releases deliver resolution to issues reported, which…

  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage 500 ERP: Announcing Sage 500 ERP 2021.0 Product Release

    We are pleased to announce the Sage 500 ERP 2021.0 product release. Starting March 23, 2021 is the time to update your Sage 500 product and receive the benefit of this release.

    What's New:

    Global Enhancements

    • Ability to Inactivate Certain Record…
  • Sage 500 ERP: Announcing Sage 500 ERP Product Updates

    What's New

    We are pleased to announce Sage 500 ERP 2018 Product Update 7 (2018.7) and Sage 500 ERP 2019 Product Update 4 (2019.4). 

    This release includes:

    • Support of 1099 tax year 2020 program changes, including 1099-MISC updates
    • New 1099-NEC form
  • 1099 Tax Year 2020 Updated January 15th

    On Friday, January 15th about 4 in the afternoon an update to the database install and the source code files was made.  We are calling this refresh #3.  The basic difference is in the way it handles a table called tapVendPmtAppl, which links vouchers to…

  • US Offices and Support Lines will be closed on Monday, January 18 in observance of the Martin Luther King, Jr. National Holiday

    Please note, our US offices will be closed Monday, January 18 in observance of Martin Luther King Day. Help options, including Sage Year-end Center, Sage City, and Sage Knowledgebase, are still available if you need assistance. Please visit www.Sage.com…

  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We're here to help. 

    As you work on year-end processes, visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step year-end tasks.
    • Technical articles: Browse year-end-specific topics and guides.
    • Product information…
  • Sage 500 ERP 1099 Tax Year 2020 Stand-Alone Updates - Refreshed

    If you have previously downloaded this year's 1099 Stand-Alone Updates for Tax Year 2020 before 7:00 AM PST on December 28, 2020, then you should redownload them as a couple of things have changed.  Also, be sure to download and READ the release notes…

  • Sage 500 ERP: Announcing Sage 500 ERP Product Updates

    What's New

    We are pleased to announce the Sage 500 2017.x, 2018.x, & 2019.x releases. This release includes only those changes necessary to support 1099 tax year 2020 program changes, which include 1099-MISC changes and the addition of a new 1099-NEC…

  • Sage 500: Resolved - Errors when downloading products from Sage Knowledgebase

    The errors when downloading products from Sage Knowledgebase have been resolved. We sincerely apologize for the inconvenience that this issue may have caused you. 

  • Sage 500: Errors when downloading products from Sage Knowledgebase

    We are working to resolve an issue where customers are unable to download their product from Sage Knowledgebase.
    Many report "Error 1016 You’ve requested a page on a website that is on the Cloudflare network. Cloudflare is currently unable to resolve…
  • Sage Advanced Allocations 2020 Product Update

    What's new

    Some corrections were made for the Admin Tool when TLS 1.0 and TLS 1.1 are disabled

    Download and install this update

    Important: If you use third-party products that integrate with Sage Advanced Allocations, check with the vendor of your…

  • New and improved: Sage Knowledgebase for Sage 500

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features.  

    What’s new?

    In addition to a cleaner look and easier navigation, the improved Sage KB now offers:

  • 2020-2021 Sage Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    Sage Canada closures

    Sage US closures

    • December 25: Christmas Day
    • January 1: New Year’s Day

     

    • November 26 and…
  • Sage Intelligence Reporting Financial Report Writing class (LAST ONE OF THIS YEAR) 4 hours Nov 16-17

    Attend this course to obtain hands-on practice modifying and creating financial reports using the Sage Intelligence Report Designer. You will learn how to use both the Layout Generator and the Task Pane. This course is useful for both Sage 100 and Sage…

  • Sage Intelligence Reporting Advanced Class: November 4 - Last One This Year

    This virtual classroom course goes beyond the basics of Sage Intelligence Reporting to help you define more sophisticated reports and to expand your knowledge of the Connector module.  In this class you will dive into creating more complex reports and…

  • Sage Intelligence Financial Report Writing course: October 26-27 (4 hours each day)

    Attend this course to obtain hands-on practice modifying and creating financial reports using the Sage Intelligence Report Designer. You will learn how to use both the Layout Generator and the Task Pane. This course is useful for both Sage 100 and Sage…

  • Sage Intelligence Reporting Intermediate course: Wednesday, October 7

    Are you ready to create your own Sage Intelligence reports? This virtual classroom course will lead you through basic report design with Sage Intelligence. In this course you will learn to create your own reports and new data containers. This course is…

  • Sage 500 ERP: Announcing Sage 500 ERP product updates

    We are pleased to announce the release of Sage 500 ERP 2018 SP6 and 2019 SP3.

    What's New

    These releases deliver resolution to issues reported, which will improve performance and your overall Sage 500 ERP experience. More information about these releases…

  • FREE WEBINAR: Sage Intelligence Reporting for Beginners July 6

    Please join us for this free session that is a snippet of learning covered in the SIR Beginning and Intermediate courses.   You will learn how to create a report using an existing container.  Click here to learn more and register.  Sage Intelligence Reporting…