SAGE 500 ERP Transactions Error

Hey everyone,

Wanted to get some help with this issue. They are trying to use Account Transactions within the software and they are getting an error message saying:

Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

Key not found: 'Filter'

Parameter name: Key

and when clicked on continue it shuts down the task. 

Is there a resolution to this error?

  • If you're referencing the GL Account Transactions or Bank Account Transactions Explorer, an unhandled exception is fairly rare but typically occurs after an upgrade when a view or task restriction isn't compatible with the new version. You should provide steps to duplicate and the exact error or get a screenshot.. You should also identify if this is specific to a machine/server, and test if it occurs for all users or just certain users. If this is an Explorer view then check Maintain Task Restrictions in SM to verify the restrictions.