• Disable the Customer Memo Pop-up in Shipping Data Entry

    When scanning out products in Sales Order > Shipping > Shipping Data Entry we keep getting all the Customer Memo Pop-ups. Is there a way to turn this off for certain roles? We have Sage 100.
  • Disable Auto Increment for Lot/Serial Number Distribution in Shipping Data Entry

    Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…
  • Document is locked and cannot be modified

    Hello, Our company is upgrading to Sage 2021 from Sage 2018, and when we create entries in Shipping Data Entry, we always get a prompt that says "This document is locked and cannot be modified". It prevents writeback to the entry from our 3rd party…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Sage 100 Shipping Data Entry Error

    Hello All!, New to the community. I was hoping someone could help me with an issue I am having with our sage 100 system. In the picture below, we are having trouble whenever we are trying to push the item 4101 through shipping data entry. It says…
  • Keyboard hot keys used in shipping data entry

    Is there any way that I can get rid of some of the keyboard short cuts in shipping data entry? I would like to keep ALT+U, ALT+O and ALT+A. I have people fat fingering the wrong keys and it has caused problems in the shipping department.
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…