Sage 100

I'm running Sage 100c Advanced 2020, Version 6.20.6.0 We have one primary company and another dozen or so secondary companies. My accountant told me today that when he posts something in AR/AP in the primary company it is very fast - almost instant…

User is stating that she is receiving Printer not activated, error code -30 when printing statements and emailing them. She is able Electronically Deliver the Invoices in a batch but Statements gives her the error. She is sending about 300 - 400 Statements…

I am trying to import payroll as I do every pay period. But for some reason I keep getting this error today. My VI import job for payroll has not changed, and has worked for years...until today. Any direction where I could get some help to fix the issue…

Can someone please try to help me. When I go to create a new RMA entry in Sage 100, everything seems to work perfectly fine. But if I choose replace a product a customer ordered and I followed the help guide that said choose cross ship and I go to create…

We had a customer who made a prepayment for an order. I posted the prepayment in cash receipts entry and that all went fine. My issue is that the customer asked to change the account the order is under, this was after the prepayment was already posted…

So I created a manual entry for a wire transfer in Manual Check and Payment Entry. I reviewed my work in the Manual Check and Payment Register and realized that there are duplicates. Is it possible to delete or change these duplicate entries. They have…

On a back ordered PO, I need to do a receipt of goods to make the quantity received match the quantity invoice and ordered. However, when I enter a ROG, it shows all lines as being received. How do I resolve this back ordered PO?

Hello all, We faced a bizarre scenario. An agent was posting invoices and within a minute's difference, the stock cost became zero. The quantity was already in negative but was carrying the previous stock cost until a credit note was posted and…

Is there a way to apply more than one Original Invoice to a Credit Memo?

I'm trying to delete a batch and it will not allow me to do so. A message populates that says "Missing or Invalid Header" How can I fix this?

We've been seeing this issues for days now. I have at least a couple people working through the terminal server that can't seem to actually complete batch updates (at least receipt of goods, but I'm pretty sure it is every batch update they try). It sits…

I am trying to do a Return of Goods. It should be noted we are using Multi-bin in case that is relevant. In Item Maintenance, the Serial # shows 1 on hand, 0 allocated. I then go to return of goods, enter the PO#, and go to lines. I select the Item…

Hello, We are having some issues with a miscellaneous charge item we made for a small order fee for our sales orders. Currently I have a script in SO_Header that controls who gets the small order fee. The pickers once they know that the order is completely…

Hello I am sorry if I am in the wrong section but, I am trying to set up a company and I chose contractor for the chart of accounts, but when I go to the maintenance account only I can only see the retained earnings account. how can I make the accounts…

I have a VI Job that imports sales order invoices into a batch. I have scripting that does some zip code validations and then uses scripting to interact with 3rd party integration buttons that are installed (Vertex tax software). The scripts work perfectly…

Issue is randomly cannot click on a tab key in data entry windows. Have to use Alt key. Any assistance will be appreciated.

We're trying to import AP invoices using Expense Distribution Tables. When entering an AP invoice manually, the lines auto-populate, but using VI there is just an error (with the same input). No L fields (because the goal is to let the lines be auto…

I have processes showing up in the master console that don't exist on the system. How do i get rid of them in the master console? They are both country code maintenance programs

I am attempting to help the A/R person with Cash Receipts Entry, which I have done in the past. When I open a new batch and start a receipt it does not have the "amount received" field to enter the amount received. This could be different than the amount…

Running on Sage 100 Premium ERP 2015 (Version 5.20.5.0) The expectation is that on the Receipt of Goods (ROG) Register, where it is labeled "Volume" or "Weight", the volume or weight for that item would be displayed, regardless the number of lines on…

Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…

Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…

Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…

Unknown process is generating Error # 45 in Activity Log

Hi All, Have a client that has a large number of orders where they want to set the Process In Batch flag. For the life of me I can't figure out were it is. Does anyone know if this is possible?