SAGE 100 2020 closes on login

SOLVED

Hello everyone,

We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse of SAGE opening. I have tried many things and have contacted SAGE support with this issue to no resolution. Current process now to get around this is every morning our server is getting rebooted and then the SY_workstation.M4T file is being deleted because, this seems to be the only way to allow those users back into the system. Does anyone know what could be the cause or a resolution? Does that workstation file have a record limit we might be hitting? Any help would be greatly appreciated. 

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  • +1 in reply to David Speck
    verified answer

    Thank you so much for this.  I was going in circles until I came across this.

    User would login on local machine and it would crash.  User logged in from different machine and everything was fine.

    Turning off Auto Logoff on user in preference tab did the trick and allows the 2-3 users to login now.

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