I recently upgraded a Sage 100 v2016 Advanced to v2021.
I've been advising my customers that whenever possible they should go to the very latest version of Sage 100.
I was quite surprised to hear from my customer that they ran into this error given that Sage 100 v2021 has been out since April 2021 and recently received a second product update.
Summary
Error: "XYYYYYY ZZZZZZ is not on file." when drilling down on Transaction Zoom in GL Account Maintenance or GL Account Inquiry on Sage 100 2021 where X=Bank YYYYYY=CheckNumber and ZZZZZZ=SequenceNo
Cause
Migration from 2018 to 2021 did not expand the DocumentNo$ field which is the bank code and check number.
Resolution
Sage Engineering is currently reviewing this issue.
Workaround:
Using Data File Display and Maintenance, manually enter the leading zeros after the check code in the GL_DetailPosting, DocumentNo$ field
While I was able to fix the record that reported an error I don't believe there is presently a way to fix all impacted records. In my customer's case they were in GL Account Inquiry - Transactions - and clicking on an entry that originated from A/P which in turn should have drilled down into a check.
Do you have a status update on this error and/or is there a better way to completely resolve the issue for ALL records impacted?