Hi Tom,

I see what you mean. Same thing happened to me. I even setup a scanco user, since that what it seemed to want. Funny that it won't let me key in a password, don't you think? Full disclosure, I really don't have a very clear idea re what this module will do.

If you just open the task and don't try to set it up you can at least get to the help menu:
"Use Mobility Remote Setup to set up the module to work with the Scanco Mobility app for Android and Apple mobile devices.

Important When using this task, you must log onto the server where Sage 100 is installed. Do not try to enter the settings when connected to the server through a workstation. For instructions on setting up the integration, see Set Up Mobile App Integration."

Ah ha, so it's trying to connect to an external app? So, then, for the "Set Up Mobile App Integration" it says:
"blah, blah...

3. In the ConnectIT Port Number field, enter the port number to use for the mobile app and the ConnectIt service to communicate with your Sage 100 database. The default port number is 50000, which is recommended for easy setup, but you can change it."

So that's where it loses me as I don't have that app, especially not on my Virtual Machine on which I setup my 2018 system.

Good luck with setting it up, though. I'll bet mas90guru will figure it out and post something :-)

I just went through that and I found the documentation.

https://scanco-howto.s3.amazonaws.com/manuals/Mobility.pdf

Their support is really good, so contact [email protected] if you need help.  

be sure to right click and Run as Admin!

Thanks Rsmcnamara, that's great stuff.

Well,  that at least that  finds the manuals. 

If nothing else, I at least know the next step is it trying to install the 64 bit odbc driver.  Maybe I'll try installing that manually and see what happens.

I'm familiar with the connect it service from working with Scanco with some of my clients.

Odd thing happened today when trying to convert sales orders to invoices.   Have no idea if this might be interrelated.  However the last thing I did was to try to install the Mobility App.

I had done some invoicing last week and everything was running great.   Passed my due diligence tests on various areas and then today while doing some invoicing, suddenly the totals tab of the s/o invoices would freeze up.  After a lot of experimenting I found that answering no to "Do you want to ship all lines" it seemed to work.   After a little more experimenting it was once again working answering yes to "Do you want to ship all lines" it seemed to work.

One of the things I tried was uninstalling the mobility module (initially no success).  Rebuild key files.  Reboot the servers,  etc. etc.  None of which seemed to be successful.  

No to "Do you want to ship all lines" was the closest to it working again, but I don't know if that was just coincidence.

Manual install of 64 bit odbc driver was successful,   Now I can click on the yes or no and something looks like it is happening and it claims it finished.

However,  the Connect It install wizard never ran and I don't see the service as having been installed.

Now browsing around to see if I can find the wizard and start it manually.

Found it and it appears to work!

in wksetup\prerequisites\scanco

Maybe too soon to celebrate.  Installed but the service doesn't want to start. 

Guess I'll have to break down and talk with support.