• Does Sage 100 support Chinese Language?

    FormerMember
    FormerMember
    We have a Customer, that wants to use Sage in Chinese language, when we write Chinese characters in Item Maintenance>Description field it is normal, but when we press enter the characters are becoming "???". Does anyone have any experience with this…
  • Sage 100c with Sage Alerts -How to access the Customer Paperless Office email addresses

    Hello, Running 100c 2016 on SQL and have Sage Alerts. Need to email invoices to all the email addresses set up for the Customer in the Paperless Office settings using Sage Alerts. How & where do we access those fields via Sage Alerts? Thank you…
  • Frequency of deduction

    In deduction code setup, there is the option to select in which pay periods you want the deduction to apply. We have several deductions that we want to withhold in just the first 4 weekly pays of each month, but that option no longer works. Even if the…
  • VI Jobs missing for newly created Role.

    Hello, I am in the process of restructuring roles for our company. We just began testing, and one of the reported issues is that there are no VI jobs in the job select menu. All of the Visual Integrator permissions are selected for this role, so I am…
  • Permissions working as intended?

    Hello, Our accounting department was trying to limit who has access to Vendor Maintenance, and instructed me to remove permissions for all users except for a select few. Unfortunately, when one user was trying to use "Receipt of Invoice Entry," and…
  • Parent item that is used in other BOMs

    FormerMember
    FormerMember
    I am new to Sage. We are having issues with Parent items that are also used as raw materials in other BOMs. Most of these items are made to stock but when they are being used in other BOMs the (Kitted) item is not being pulled into the BOM the subcomponents…
  • Delete Budget Code with Activity

    We have revamped our naming convention for "budgets". I want to delete the old budget codes. I went into General Ledger, Setup, GL Options, "Budget" tab. When I click on the old budget name I want to delete, I get a message that states I cannot delete…
  • Template in Excel pre-formatted to upload my COA

    Is there one built into sage 100c (I can not find it)? Can I get one pre-formatted elsewhere?
  • How to prevent a SO from being invoiced with negative quantities because the PO hasn't been received

    The Subject pretty much sums it up. We create a SO with a BO, we order the product. The product arrives but the PO isn't always received into Sage 100c before the SO is invoiced. Is there a setting that won't allow the SO to be invoiced or to prevent…
  • Does this default setting delete temp. customers upon period end? AR Options "Retain Temporary Customers with Paid Invoices" (Sage 100 2017)

    Good day, Could someone please verify: There is a setting, a check box, in Accounts Receivable Options called "Retain Temporary Customers with Paid Invoices" (please see attached image) Question: From what I see, the default value is unchecked.…
  • Repeating Purchase Order

    FormerMember
    FormerMember
    Can a Standard Purchase Order be converted to a Repeating Purchase Order?
  • Sage 2018 Payroll Compensation Tax Rule for HSA in California?

    We are working on upgrading from Sage 2016 to Sage 2018 but need to solve a problem before we upgrade. Our company gives each employee who selects the HSA qualifying health plan a non-cash fringe of $75 for their HSA. This is an "in and out" item in payroll…
  • Managing tool constraints for capacity planning

    FormerMember
    FormerMember
    Some products have only one layup tool available while others have multiple tools. Tool availability impacts capacity (and throughput). Does Sage accommodate adding the number of tools that are available to manage capacity planning or does each tool need…
  • In Sage 100 2018 Payroll module, which Tax Rule should be applied to Cafeteria Plan deduction codes?

    In Sage 100 2018 Payroll module, which Tax Rule should be applied to Cafeteria Plan deduction codes? We have a list to select from, but the only code I see that specifies being Cafeteria is code -805082 Health Savings Account - Cafe EE Deduction. Do we…
  • Work order Steps

    FormerMember
    FormerMember
    Hi I am trying to add steps and sub-steps to a work order in sage 100 how do I go about doing that? For example for certain work order we need to do the following step: 1. Receiving Inspection: Receiving Checklist 2. Discontent Retain…
  • What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product?

    I thought the tax tables and calculations were all done in the cloud? What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product? These are common questions and I’m hoping that I can offer a good explanation. Yes, the Sage Payroll Calculation…
  • Inactivate multiple item codes

    FormerMember
    FormerMember
    Is there any way to inactivate multiple item codes at one time if we do not have any stock on hand and have not sold in the last 12 months?
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • Change password on initial sign on

    Can there be a requirement for users to change the password after initial sign on? The password can only be created by someone with access to User Maintenance and I know the user has the ability to change their own password after logging in, but there…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…
  • Connection Failure to host:[tcp]servername;port;NODELAY;STREAM

    Hello, We are currently running Sage 100 ERP (as application, not service) and have been having issues. Recently, the users are intermittently receiving an error stating: Unable to Connect to Server. The server "servername"is reachable, but it…