• Reverse a Prepayment

    A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.
  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
  • in use by another user_Manual check and payment entry

    Hello, Nobody use below t ransaction (#A000815 N ). But Sage100 said 'Record(A000815 N) is in use by another user' as shown below. I would be grateful if someone let me know. Thanks!
  • VI PO Receipt of Goods both Lot and Avg items in the same receipt

    I'm trying to recreate PO Receipt of Goods from history. I can't seem to import to a PO where 10 lines are lot distributed and 1 line is not. What field can i add to distinguish between them?
  • EDIT SO INVOICE AFTER "BATCH IS CLOSED"

    Hello , We are new to using Sage 100 and have a few questions . After our sales people process a sales order we then go into Shipping data entry and then print the invoice. At the end of the day , we then update the register. My question is , how…
  • Sage 2013: You do not have sufficient rights to override the credit card information... and you cannot process a credit transaction greater than $.00

    I have an administrator account and I do all of my work in a regular user account that I set permissions with, which tend to be the same as other people in my company, so others can use my account without any concerns. There's a new error in Sage as…
  • Deposit payment

    How to enter a deposit payment without applying an invoice?
  • Message in Customer Maintenance - Do you want to update repetitive invoices?

    If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
  • Item Maintenance>Order tab

    I have a lot going on in this pic but a recent upgrade to v2019 Adv with Production Management show on the Item Maintenance Orders tab the choices Work Ticket (s/b Purchase Order and they are under there) Sales Order and Work Order (looks like it should…
  • 100c v7: Error message "Path not found" when validating an invoice

    Can't find the issue ... is it a bug with the new version v7. Sales documents: error message when I click on the invoice to validate it and after invoice initialisation toggle message... Error message is "Path not found" Result: invoice cannot be…
  • Sales Order

    H ow do you reopen a sales order that was closed during the invoicing process
  • Manufacturing Module - Batch Posting

    Is there and if so, where can you switch Direct time entry in the manufacturing module SAGE 100 to batch positing? TIA, Tracy
  • Sage 100 2020 install is an upgrade from 2017 issue

    Issue is randomly cannot click on a tab key in data entry windows. Have to use Alt key. Any assistance will be appreciated.
  • Two separate errors: Sales Order Batch Authorization (oScript.UIObj error, and 'Referenced statement invalid')

    Hello, We have been having issues with Sales Order Batch Authorization. Nothing errors out until the final step where accounting actually tries to process the credit cards .Here is the first, which I'm unfamiliar with: The second one, I have…
  • 401K Payment

    Hello, We are in the process of switching from Sage 50 to Sage 100. I'm trying to record our 401k Payment but I'm not sure how to do it so that it integrates with Bank Rec. The Payment was made electronically through our bank and not through Sage…
  • PO Clearing Not posting Invoices

    If you do not have the box for "Post AP Invoices" checked in PO Options...how do PO's drop off the PO clearing report?
  • Select an existing batch number

    Hello, I have tried looking though out the forums for a way to select a batch number to use when trying to import invoices into Sage 100. What I have found was to use SelectBatch and pass the batch number I want to use as the parameter, but when I do…
  • View entry to find out which account it's in?

    I need to delete/reverse an entry as it is a duplicate but I can't find where to view it to see the other side of the accounting. I see it on the GL Detail report for the bank account and it's a GJ but I can't find it when I go into GJ and try to search…
  • Is it possible to print AP checks by batch? Or is there a different solution?

    Our client enters their AP Invoices by batch. They also want to Select and Print their checks by batch. When I go to Invoice Payment Selection, by batch is not one of the choices. Is this possible? I cannot seem to find this option and am wondering what…
  • Already asked this but I believe I posted it in the wrong place: Error message when clicking Integrate with Bank Reconciliation

    I am trying to check the box under GL Options for Integrate with Bank Reconciliation and I get this message: You cannot enable or disable integration to Bank Reconciliation while Transaction Journal Entry is in progress. I do not have any TJE in progress…
  • Why are none of my checks/transactions that were entered showing up on the GL?

    I am brand new to Sage and my client has entered checks and customer payments throughout the year but when I look at the GL, I'm not seeing them anywhere. What's missing?
  • Integrate with Bank Reconciliation

    I am brand new to Sage and trying to get a first reconciliation done. I am trying to mark the box under General Ledger Options for Integrate with Bank Reconciliation. When I check the box and click save, I get this error, how can I get it to save? I…
  • Missing the "amount received" field in Cash Receipts Entry

    I am attempting to help the A/R person with Cash Receipts Entry, which I have done in the past. When I open a new batch and start a receipt it does not have the "amount received" field to enter the amount received. This could be different than the amount…
  • Master Sales Orders - Sales Order Module SAGE 100c Advanced ERP

    Can I create a Master Sales Order and Invoice/Ship off the Master, like the Master PO? Thanks - Darrin
  • How to make Cash Receipts hit GL, not just sub-ledger?

    Hello, Our accounting department recently brought to my attention that entering data inside of Cash Receipts Entry only posts to the sub-ledger. They must then go into the daily transaction register in order for this to process to the General Ledger…