• When printing the Receipt of Goods Register, incorrect volumes are printed.

    Running on Sage 100 Premium ERP 2015 (Version 5.20.5.0) The expectation is that on the Receipt of Goods (ROG) Register, where it is labeled "Volume" or "Weight", the volume or weight for that item would be displayed, regardless the number of lines on…
  • Cash Receipts Journal: Full amount is posted in General Ledger, but not to accounts?

    Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…
  • Sales Order Entry Freezes when clicking accept.

    Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…
  • Error 15: OS System command failed

    Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…
  • How to make Cash Receipts hit GL, not just sub-ledger?

    Hello, Our accounting department recently brought to my attention that entering data inside of Cash Receipts Entry only posts to the sub-ledger. They must then go into the daily transaction register in order for this to process to the General Ledger…
  • Cash Receipts Entry locks up - not able to complete

    We can print the journal but locked up before we could close the batch. So now does not show up on the Cash Receipts Report. Says SY_BATCHMANAGER error Have tried to delete the entry and start over but cannot complete this
  • What are best practices for Sample Orders?

    FormerMember
    FormerMember
    We have many sample orders that go out at no cost. Is it best to have one master account, then add shipping locations for each order? What is the best practice for keeping an inventory of those items?
  • Select Invoices for Payment

    Hi - new here. Looking for a bit of help. I am trying to use the "Select Invoices for Payment" window that pops up from the "Check Printing and Electronic Payment" function. My understanding is that you can use this window to post A/P to the general…
  • Deleting a deposit in Bank Rec after its been marked cleared

    Sage 100 ERP Having trouble getting my Bank Rec balance to match up with the GL balance. As far as my eye can see everything seems to match. But obviously there is something off on one of the sides that I cannot locate. I am starting to think that perhaps…