Sage 100

Hello, We have recently had many complaints about Sales Order Entry freezing when users click accept after creating a sales order. We plan on restarting the servers this weekend but I am not confident that this will resolve the issue. I have searched…

Hello all, I am trying to find a way to solve an issue that I have with how the Quantity Available field is displayed in Item Inquiry. It's kind of a difficult issue to explain but I'll try my best here: Lets say I have 300pcs of an item On Hand.…

We have a client who would like to create an invoice for items that are scheduled to be shipped later. Any thoughts on how to accomplish this?

We have many sample orders that go out at no cost. Is it best to have one master account, then add shipping locations for each order? What is the best practice for keeping an inventory of those items?

Sales department came into accounting and wanted to know if they could take 3-5 different sales order numbers and merge all orders into ONE sales order? Any help would be appreciated. Thank you, Charlene

For example: Sales order has 3 line items. 1st line item is shipped and invoiced in full. Backorder is automatically created. Line 1 does not appear on the backorder nor on the backorder invoice. How could I add all previously fully shipped line items…

Why is it that I have had some customers get invoiced twice in a batch in shipping data entry? Steps that I do: Scan sales order into Scan Force Scan items and send data to Shipping Data Entry Wait a little bit for the data to send over Scan…

I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…

Currently, we're on Sage 100C 2017 v 5.4, this was a recent upgrade from v 4.9 last September. One of our user is noticing that deleted orders in the SO Shipping Data Entry batch is showing up in the SO Invoice Data Entry batch that is billing to the…

Is there a way to have a Miscellaneous Item automatically appear on Sales Orders for specific customers. We want to use a Miscellaneous Item "charge" for our online retailers, sort of like a drop ship fee. If not what would the best route be? We want…

I am trying to create a new batch and use the SO_Shipping_BUS object to process a sales order automatically through Shipping Data Entry. The code works if I use SO_Invoice_BUS, but not for SO_Shipping_BUS. When I try to set the invoiceNo key, I get…

In what version will we be able to bring up an old invoice and issue a Credit Memo rather than retyping everything? Also when is it coming out?[:S] TIA- Tracy

Hi all, We've had a price change and want it to apply to all existing sales orders, not just the new ones. We've adjusted the price level for customers. But can we go back and change the prices for all existing orders without doing it manually? Thanks…

Hi, we are using 2014 Standard version 5.1 Have a question in regards to Hand Keyed Sales Orders and the Discountable option at the detail line. for a certain customer we have a 2% discount setup. when i go into Customer Maintenance we setup the Discount…

I have a task to setup a AUTO SHIP process by which a customer can setup a standing order that will ship each week, or month or ? When I run the auto generate order selection it will generate the order but will it also automatically charge the credit…

We had a little issue trying to do our monthly Auto Generate Invoices. My AR Clerk chose all repeating orders (464) instead of just the ones marked for Monthly. I need to delete the batch. The "delete" for the batch is grayed out. How do I open this up…

We are just now upgrading to Sage 100 2015 from (MAS200) version 4.4. We had the Sales Order add-on 1067 which allows multiple ship to addresses in Sales Order. In other words, each detail line of the Sales Orders allows a different ship to code for the…

We never had the opportunity to use the Copy Sales Order feature, and today we did. Everything populates except the detail lines. Any ideas? Thanks P.park

Our shipping department entered the quantity wrong when fulfilling a Sales Order. The mistake was not caught and an inaccurate invoice was sent to the customer. There are a few line items that show they were shipped complete. We are looking for a way…