Hello,
Has any one seen this error message... we can't close period end because of it... where would I look for the task to end? All users were out of system when we attempted to close.
Thanks in advance
Keep clicking Retry. That is a SQL lock... using the Sage credentials, so I'd suspect something like Sage Intelligence or BI dashboard.
Make sure no one else is posting or has a GL report open.
Thanks BigLoue.. the issue resolved itself, Controller tried again later in the day and he was able to close GL. So there was probably a lock as you mentioned and whatever process was locking it freed it up.. Thanks again
Lots of times the CFO or Controller will keep opening GL reports and leaving them open which will result in this message.
*Community Hub is the new name for Sage City