Iowa client is asking about personal STATE exemptions. The IA W4 certificate allows a personal exemption option. In the IA set up, pers exemptions are greyed out. The HELP text mentions that this field is available only if the tax group allows personal exemptions. I reviewed the tax group set up for Iowa and find no field/flag which might activate this field.
Am I looking in the wrong spot, it the help text inaccurate (shocking) or a combination of both.
Thanks in advance