customer Site stuck in Pending Acceptance

SUGGESTED

How do we restart this acceptance process? Our primary customer contact did not receive the acceptance email and we are stuck.

Thanks,

Eric

Parents
  • 0

    I found the resend email button:

    We'll see if it gets through to Jim this time. I would recommend adding that "re-send acceptance email" button to the site details screen as that's where I've been poking around trying to find that option. I also didn't see mention of that resend button in the guide, so it might make sense to add it there as well.

Reply
  • 0

    I found the resend email button:

    We'll see if it gets through to Jim this time. I would recommend adding that "re-send acceptance email" button to the site details screen as that's where I've been poking around trying to find that option. I also didn't see mention of that resend button in the guide, so it might make sense to add it there as well.

Children