• Void credit card authorization on sales order

    Several versions ago we were able to void a credit card authorization on a sales order but haven't been able to get it to work on Sage100cloud Advanced 2019 Version 6.10.2.0.  We are using Paya.

    I have confirmed that the Library Master, Security settings…

  • Any options for automatically renewing a credit card authorization on Sales Orders?

    Hi all,

    Some of our sales staff are complaining about credit card processing in Sage - their problem is that the cards do not automatically renew their authorization after the initial auth expires.

    We often have customers that place orders weeks or sometimes…

  • Sage Exchange # of Days to Card Expiration

    We had an order that would not process because the credit card was expiring in 17-days.  Is there a setting that is triggering this and can it be changed or shut off?

  • Level 3 Transaction approvals through Sage Payment Solutions

    It has come to our attention that some of you are struggling with getting your Level 3 credit card transactions approved when using Sage Payment Solutions and Sage 100. In order to ensure your success, here are a couple of things you will want to remember…

  • Authorization expired message

    We just started to use the Sage Payment Solutions within our Sage 100.  One sales order we entered the cc information, designated it as a deposit - pay balance and authorized the card....we received an author. code. I double checked the transaction in…

  • Back ordered items are changing the invoice total, even when the entire order is paid in full,

    When I select an item as back ordered in the Shipping Module, it updates the Invoice Total without the cost of the back ordered items.

    Problem is, our products are pre-pay before they are shipped. So, payment is made from our 3rd party website, pulled…

  • Processing credit cards through sales order and Sage Payments

    We are using Sage Payment Solutions to process our credit cards.  We are currently on version 4.40.0.10. 

    We sometimes pre-authorize credit cards on the sales order and then finalize the transaction on the invoice.  Sometimes we simply do a one-step credit…

  • Importing Sales Order With Existing Pre-Auth

    Has anyone had experience importing data into Sales Order Entry for a credit card order that has already been pre-authorized outside of Sage 100 ERP? In particular, we're working with Sage 100 ERP Advanced 2013 PU3 and an online store that uses a third…