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  • Error on Setup > User - Pilot FOLDER

    Hello all, When I am in the PILOT folder trying to access Setup> Users, "GESAUS" function, the system presents this error: Error only on PILOT folder. I'm using Admin user, this started happening after validating the menu in the function…
  • HOW BEST TO SETUP CHART OF ACCOUNT

    I have a serious challenge in determining the best approach to this issue. A group called T has 3 sub groups called I,S,H respectively and they are into 3 different types of business.(advertising,security and digital board sales). Sub group I has…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • Automatic Journal STKUV - Lines 3 and 4 (Stock increase/Stock increase adjustment)

    Hi Everyone, The Automatic Journal STKUV - No Absorbed Value after update Lines 3 and 4 (Stock increase/Stock increase adjustment) generate journals with zero debit/credit amount. STKUV Automatic journal Line 3 Stock increase Condition: func AFNC…
  • Warehouse Setup

    We have a warehouse that is not setup to track items at the Bin level - can this warehouse be changed to track at the Bin level?
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • BV Email question

    I am using BV 7.71 2014 I have the email working to send quotes etc but does anyone know how to set it up to send a quote to a ship to. I don't want to send head office the quote only to the branch. Ship to allows me to put a different email address…
  • Multiple Serial Numbers for Orders, Shipments and Invoices

    Our client runs Sage 300 Version 2016 and have multi locations where they sell from. They want Orders, Shipments and Invoices to have different prefixes as per the locations they are sold from. Is this achievable? All responses will be highly appreciated…
  • How to increase the size of the navigator window and overall layout of timeslips with changing the entire computer?

    Hi all. We recently purchased a new computer with native 1920 x 1080 resolution. Without changing the resolution or setting the display to larger 150%(it's already at medium) how do I increase the size of the icons and windows? I am currently running…
  • HELP !!Comment entrer les avis de cotisation de l'année précédente 2015 et comment les payer?

    Au niveau du journal général ? Ex : Jai a remettre de l'impot federal, je veux savoir sur quel compte je doit faire le crédit et quel compte faire le débit? Mon paiement si j'utilise des avis de versement? Quel compte ajustement versement lors du paiment…
  • How to Setup and Test Web services in PU8 patch level 2

    I have published the Web Services in the X3 Console and added the folders but keep getting an error when testing that " BLOK,Entry alias[LIVE] not found in connection pool" Where can I set up the Alias or test it. In V6, I was able to go to Dev->Util…
  • Anyone able to use EFT with RBC succesfuly after its integration in SAGE50 ? Duplicate transaction rejected

    For the past 2 weeks we've been having trouble with EFT payroll transactions, after it was integrated into SAGE50 (following last update). We are getting rejected transactions every time an EFT file is uploaded to our bank, after much investigation…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Date Format v7/PU8 for Reports

    Changing the Locale setting's Regional Preferences from en-US to en-GB for example correctly displays the UK date format online - but reports still display the date in en-US format. Question: how to have UK user's reports print using the en-GB (d/m…
  • Sage 50 CA Payroll

    Can anyone provide instructions to properly set up a RRSP-DPSP benefit plan in Sage CA payroll?
  • Removing Payroll

    I am setting up a new company and we have no employees and, no vacation, income, deductions, etc. How do I turn off the payroll or remove it entirely?
  • How do I remove misspelled/duplicate states from drop down list?

    I have a few states showing up that somehow have 2 listings. Such as AZ & az & FL & fl. I purge my stuff annually & none of the duplicates (az, fl) have anything associated with it so why is it still showing up & how do I remove them?
  • You have reached maximum number of concurent users for your lankpak

    I'm getting an error above metioned, even I tried to log to sample DB, I got a message suddenly " you don't have license to use this product" Then I tried to repair the accpac then I'm getting " You have reached maximum number of concurrent users…
  • negative amounts in remittance Payments Journal

    I began working for the subject company in October and continued to do payroll and remittances as it was done before. When I went to do T4's I noted that there was NOTHING in the Total Remittances field of the summary. Thought I'd try to correct this…
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…