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Evening all. I hope someone can assist me. I use Sage every day- I used all day on Tuesday, and backed up at the end of my day after checking data and there were no errors. Started again this morning and all was fine. When I reconciled a bank statement…

Each company database for your site is backed up automatically at the end of the each day, but you can also manually back up your site or your company database at any time as required. Backups are stored in the cloud and can be restored on request. Read…

I create a Saved file at the end of each month. I really messed up some journal entries this month September and I would like to just go back to my previous month's Saved file and start again. Is this possible? If I click on the previous month's .SAI…

I'm confused about the relationship between Sage data files and the SQL database. If a server dies, or gets ransomed, my first step will obviously be to reload the application server from backup, then the SQL backups. There is potential for different…

Hello Everyone, The actual hard drive where Sage 50 data resides, is failing. Therefore I need to move or copy Sage 50 database "Company" to a different hard drive located on the same server computer . What would be the best way of achieving that? I…

My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…

I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

We have a virtualized server for Sage 300 and a separate virtualized server for SQl Server 2017. Does anyone have good documentation on how to take the backup, create a new server and then get Sage 300 up and working. I know how to restore the virtualized…

I created a copy of our production company (DUS) into another company called (BKP). Now, I want to copy the BKP company data back to the DUS company data, effectively restoring from the backup I made. When attempting to go into Company Maintenance and…

The backup can be accessed from your landing page, alongside the applicable Site Code, when you click on Retrieve Backup. Select the applicable company you would like to restore from the drop-down list. Select the applicable backup from the available…

When I generate bills and view them in "display" the entire bill does not show up....i.e. the number of hours, the hourly rate, and the charge on the far right of the bill. It prints correctly, but doesn't show on the screen. This has just started happening…

In order to see what Version of Sage 300 People you had been on before Updating and the Date the Update took place do the following: Expand Parameters Select Backup and Restore The below screen will display: Now Right click on any of the Headers…

Hi, I want to restore just 1 years data from consolidated backup having 9 years data? The backup has a history of 9 years and the files are so heavy that it keeps on corrupting data. I want to backup the data in segments of years and restore only what…

Hello, I was wondering how I can recover a deleted employee? We have had an employee go missing off of our system who has been paid regularly since April until December. We back up our system every time we make a payment. If I restore previous back…

Hi, I want to restore a backup which is older than those listed on the drop down list. How do I restore it?

Hi all. Today I opened S.A. to adjust an invoice. The drop down menu for start date (in the Search Invoices window) is yesterdays date and I'm unable to search any time before yesterday. This has not occurred in the Find Expense window. How can I fix…

Toasted my hard drive. Nothing left. Purchased and installed Sage 50 2017. Got a copy of our year end files from the accountant hoping to use it to restore but it is in Sage 50 2016 Pro and will not restore on my system. Any ideas?

hi guys, I try to download Sage 50 student version in my mac so many times from the websites but it didn't work. Do you guys know how to download from a Mac because in my book it only teach how to use from the regular computer? Because i really need…

New user entered information into the Timeslip demonstration Database. Can the data be backuped and restored into a new database?

We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…

When trying to save a new slip entry, I get the following error message: "Attempting to save a record which has the same KEY data found in another record. KEYs must be unique." I have one license for Sage Timeslips 2015, but I use it with two users…

my timeslips is in Exclusive Mode. I get the following error message when I try to backup: "Database is open by another station or application. This function requires exclusive database access." This is new and only started when I moved Timeslips from…

I installed the program but can not start it. I get the message "The Program Manager is installed but not running." What can I do to fix a problem? Thank you