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  • Can't Create Control and Could not open UI

    While troubleshooting some perfomance issues I noticed that my VM's hosting my Sage 300 environment had generic NIC's and one of them didn't have VMWare Tools installed. I waited until after hours and made some changes to IP's as well to those machines…

  • Docuvault Printer Document Management and Windows 10

    We have a long time running issue that is becoming more serious with the impending lack of Windows 7 support. I have found that any users who are on Windows 10 cannot consistently get print jobs sent to Docuvault to show up in their inboxes properly.…

  • The operating system is not configured to run this application

    Sage Instant Accounts v21 Email an invoice and error message reads 'The operating system is not configured to run this application.' Under settings>Email Defaults configured for Outlook 2016 (desktop) - OS Microsoft Windows 10 Enterprise. Sage help…

  • Turn off all dashboard and process maps and Don't Display welcome screen settings not sticking.

    I am using Sage Instant Accounts 21.5.9.201 on Windows 10. I was reading through one of the books on how to use Sage and it mentioned Process Maps and Dashboards which are by default now switched off. To turn them on the checkboxes for both settings must…

  • Can't install Sage 50 Accounts on Windows 10 PC. Getting a message saying "This App can't run on your pc. To find a version for your pc, check with the software publisher"

    I've tried to install Sage 50 Accounts (v22) on both a pc and laptop, both are windows 10 machines but each time i keep getting the same error. I've spoken with Sage who just sent me a link to lots of potential issues, some of which i've worked through…

  • Sage 50 Accounts V24 upgrade problem when installed on Apple Mac using Parallels

    Hi there, just thought I would post some information that I found out the hard way! If you are running Sage 50 Accounts V23 on an Apple Mac using Parallels - and need/want to upgrade to V24, you will need to ensure you are have Microsoft windows 10 64…

  • Windows 10 1803 and network installs

    Hi, I'm having an issue with users who have upgraded to Windows 10 build 1803, where they open Sage and their company network location is showing as not available, however when they click on "open location" for that particular company, suddenly it…

  • Issues with Sage 50 Accounts logging on after July 18 Windows 10 update

    I have just uploaded the Windows 10 Update for July 18 and when I have come to log on to my Sage 50 it is stating that the passwords inputted are invalid. I have gone through the Compatability suggestions online and its still not working. I am at a loss…

  • Sage Accounts V24 Application Hangs with SBDDesktop.exe Has Stopped Working Only On Windows 10

    Could someone please give me some guidance on the issue below please? I have an ongoing problem with Sage Accounts Ver 24 client installed on new PCs running Windows 10, the PCs are fully patched and on the latest Win 10 release. Users can log into…

  • Winodws 10, Payroll version 22

    FormerMember
    FormerMember
    When will version 22 of Payroll be released? We want to upgrade to Windows 10 but not until we can be guaranteed that Sage Payroll will not have problems with it.

  • Input/Output error SY_SERVICE.PVC on Windows 10 Pro x64

    I have a user that is continually getting this error on Windows 10 running SAGE 2016 standard. The statement value and class/method varies, but is always consistently something like this: I have rebuilt the user's profile, set the executable…
  • Problems installing Sage 50 on a brand new computer?

    Problems installing Sage 50 on a brand new computer?

    Did your old computer give up on you and you replaced it... but you still can't get Sage 50 to run after the install? Did you watch our Sage 50 CA 2019 install video and are you still having problems? Don't trash that computer! Try these steps in…
  • Sage 50 CA: Troubleshooting Windows 10 issues

    Sage 50 CA: Troubleshooting Windows 10 issues

    Microsoft had some buggy Windows updates recently(10 July) that prompted them to quickly release fixes for Windows (server and workstation) this past Monday (16 July). These fixes are KB4345424 (for Windows 8.1 and Server 2012 R2), KB4345420 (for Windows…

  • Upgrade to Windows 10 and Office 2016 Resulting in Error Message

    We're using Sage 100 2015 Standard, and we're attempting to upgrade from Windows 7 and Office 2010 to Windows 10 (version 1803 specifically) and Office 2016 but testing is revealing an issue in which if Sage 100 has been left open and inactive for a period…

  • Windows Update File Problems

    We just went through the latest Windows 10 (forced) update. We run Businessworks 2017. We are now getting intermittent file errors--failure of DFInitialize function; [Pervasive{{CQBC Client Interface{,{Client LNA} not available protocol for the Pervasive…

  • Advisory: Windows 10 Spring Creators Update (v1803)

    After installing the latest Windows 10 update (v1803), customers using Sage 50 over a network may be unable to open the program. Therefore, network customers may want to hold off on taking the update right away. Please review KB 90972 for more information…
  • Que faire à propos du message "Sage 50 a cessé de fonctionner"

    Que faire à propos du message "Sage 50 a cessé de fonctionner"

    Notre équipe a suivi de près les cas dans lesquels les utilisateurs installent Sage 50 2018.0 et fonctionnent correctement jusqu'à ce qu'ils aient besoin de mettre à jour Windows et que le logiciel s'échoue. Typiquement, nous voyons les erreurs liées…

  • Advisory: Windows 10 Fall Creators Update

    After installing the latest updates to Windows 10, Sage 50 U.S. Edition may stop working while performing certain actions. Please review the Knowledgebase article for more information. We expect to have this fixed in the next product update.
  • Comptes d'administrateur local Windows 10 & Sage 50 2018.0

    Comptes d'administrateur local Windows 10 & Sage 50 2018.0

    Voici comment savoir rapidement si le compte que vous utilisez est un administrateur ou non: Sage 50 version 2018.0 empêche l'installation de Sage 50 si vous êtes connecté à Windows avec un compte utilisateur Standard . Ce type de compte bloque les…
  • Windows 10 local administrator accounts & Sage 50 2018.0

    Windows 10 local administrator accounts & Sage 50 2018.0

    Here's how to quickly find out if the account you're using is an Administrator or not: Sage 50 version 2018.0 prevents the install of Sage 50 while logged into Windows with a Standard user account. This account type blocks major changes to a system…

  • Timeslips 2008 and Windows 10 (ducks)

    HI I'm trying to help a small team install their Timeslips 2008 on Windows 10 computers. I know, i know, they should upgrade. But they don't have much budget and I thought I would try. I got it to work on exactly two of four and i have no idea why.…

  • Sage 300 2016 and Crystal 2008 reports

    Something interesting we found and hopefully I am not the only one. We upgraded our client to Sage 300 2016 in last year. All old reports (pre-upgrade) are running perfectly on the Workstation install. However any new ODBC reports that are written…

  • Getting a "Desktop not responding" Error

    When we try to access any A/P reports, we get an error "Desktop not Responding". We are running Sage 300 2016, on a Windows 10 workstation (fully patched). The error only seems ot be happening in A/P or Aging reports. I have looked online and tried some…

  • Mises à jour Microsoft, changements de services et comment Sage 50 sera impacté

    Edité par Charlotte Monsimier Tous ceux qui ont mis à jour leurs système d'exploitation récemment ont probablement remarqué des changements apportés à la sécurité. Quelque chose à considérer est que Windows à des système d'exploitation spécifiques…

  • Where can I find Supported Platform Matrices for various versions of Sage 500?

    I work mostly with Sage 100, so not familiar where to find this. If someone could point me in the right direction, that would help. Most specifically, I need it for version 7.50.2.0 to determine compatibility with Windows 10, etc.

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