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  • Transfer Customers from Previous company

    I have incorporated my sole prop. company. I have started a new company under the new name. Is there a way to transfer my 120 customers over from my previous company without having to manually enter them all in?
  • Webmail Display Name/"From" name?

    So our company recently set up a new webmail account for sending invoices and such, but when setting up the email settings, there was no option to set the display name. When we send email directly from the email account, the receiver sees that the email…
  • Creating Departments in SAGE 50 Premium

    Hello! I am new to SAGE and to this group. I just started a new position where SAGE is used. I would like to improve the reporting and analysis for my organisation, and an easy way to do this would be to introduce departments. Currently only one dimension…
  • Is there a keep alive option on the application?

    Hi, does anyone knows if there is a keep alive option on the application to keep the connection open for more than 15 min? We are running on sage 50 CA v. 2020 and the connection between the user and the server is constantly closed after 15 minutes…
  • Onwer weekly drawings out of business account...He is incorporated.

    Hi, I'm looking for the right way to post owner drawings from the account when it's an incorporated account. Which account do I debit the withdrawals to? Also, for expenses paid for in cash or personal debit/credit cards, would they get posted to same…
  • Woocommerce and SAGE 50 Canadian version 2019.3 integration

    Hello Guys, Anybody know here how to integrate SAGE 50 with WooCommerce Wordpress plugin? Is there any good solution available in the market? We are using SAGE 50 Canadian version 2019.3 Thank you. Rahul
  • Glitch, recording payment to credit card in payments window

    this has happened on numerous computers now and i believe it is a glitch because i can keep making it happen. if you open payments and choose pay credit card, then choose the bank to pay from, then hit the pin, then select the credit card to make…
  • Sage 50 Pro previous years.

    I am using Sage 50 Pro - Canadian version. I am trying to make journal entries in July 2017 but am unable to go back that far. Could someone tell me how I can make entries in 2017?
  • rapprochement de compte

    j'ai un problème avec mon rapprochement de compte. J'ai un écart et un montant non résolu du même montant. Un positif et un négatif. J'ai tout refait et chercher mais rien à faire je n'ai aucune idée d'où ça vient. En plus le systeme m'empêche de traiter…
  • Transfering books

    FormerMember
    FormerMember
    Hi I am new to sage city but I hope someone can help. I am taking over the books for a company and I have installed Sage 50 Premium Canadian Edition. The Lady I need to get the info from is 3 Provinces away and for some reason is unable to send me the…
  • Need some help with possible data inconsistency

    Hi Everyone :), First time here so please go easy on me. I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3). the entry is…
  • Error: Simply Accounting Can't find Connection Manager????

    FormerMember
    FormerMember
    Anybody can help me to come out from this error. Every time when I tries to run the software this error comes up. What to do??? Please help me to take out from this big trouble?
  • Can not open last company files

    Hi, I'm somewhat desperate and trying to access my company files. I'm on Windows 10. and company records are stored in an external hard drive. The last time I worked on the files was about 10 days ago. I tried restoring from Backup but the message…
  • Carry-over inventory/ expenses for writer

    Hi, I'm helping out a freelance writer who recently published their own book. I'm a bit lost as to how to treat the transactions in that most of the inventory (i.e. books) arrived around mid-December. The majority of expenses were incurred in 2018…
  • Inventory General Journal Entry

    Good day, I was wondering if someone could please help me with my predicament . I was asked to record inventory but i've never done it before in Sage. I understand beg + purchase - Ending = inventory. I have debited the beginning inventory and I recorded…
  • Year end data

    I have the 2014 Sage 50 Pro Accounting Canadian Edition. It will not let me move to the new year. I keep getting this message " error occurred while moving current year's data to last year. As a result, the new year could not start." Does anyone know…
  • Installation link for Simply 2011....please!

    I own Simply Accounting 2011 - I have my Serial Number and Key Code, but do not have link to the original download anymore or a product disk. Sage will not provide same since it is so old. I'm retired and do not need the newer versions for the bookkeeping…
  • How do I make prior year adjustments to the immediately preceding year that's already closed?

    Hello, I use Sage 50 Canadian edition. I am in the 2018/19 fiscal year. My 2017/18 fiscal year is closed. Now I need to make a couple of adjustments in the 2017/18 fiscal year. I was not able to find the way to do it and may be overlooking something…
  • Help with Import issues

    Hi, I am posting this on behalf of a client who is a Sage 50 user. We have generated an .IMP file from our software for them to import into Sage 50, and they have been getting a variety of errors that are very hard to troubleshoot - maybe one of you…
  • Installed Sage 50 2019 on my brand new lap top. and the select file keeps popping up when I try to open the program

    I recently installed Sage 50 Canadian on my work laptop, set up everything with my Sage account, but when I click to open the program, the "select a file" pop up comes up. I've never used Sage on this computer. We removed the application completely from…
  • Hi there I am trying to help someone import journal transactions from a POS systems in a CSV format and I cannot find a record layout anywhere.

    We were finally able to get by all of the errors but upon (what we thought was a successful completion),we could not locate the transactions. This is the format I was able to get the furthest with: Its in Excel below but saved as CSV Date Reference…
  • EFT - missing transaction in A/R

    I am new to EFT transactions so as a test I created two transactions (one each for two customers). I received two payments under the receipts Journal and used the Pre-Authorized Debit as a method of payment with receipt #s CP1 and CP2. I then exported…
  • Emailing .cab files

    I have been using Drop Box for emailing my clients .cab files back to them. However, I have 2 clients that lives 3+ hours away and do not want to use Drop Box, Goggle Drive etc. They just uncomfortable with learning something new. I can not email in gmail…
  • Labour calculation error

    We've got an intermittent issue with the calculation of labour cost when invoicing. I've written up an invoice for a job with 8.5 hours labour at $70/hr which should be $595 before tax. We noticed the next day when we added the hours from our mechanics…
  • Rounding Up or Down?

    Please consider this: Subtotal 295.00 GST (5%) 14.75 QST (9.975%) 29.42625 Total 339.1763 How does sage round the final total, we are using the SDK, the amount is off by 0.01$ sometimes does it round up to…