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I am getting an error that reads "cannot open company file. This data has been updated to a new file format and is not compatible wit the new version of the software". Sage did an update last week Wednesday but it has been working fine since the update…

I'm running Sage 50 2017. I have 3 previous versions of Sage 50 on my computer. Can I safely uninstall these older versions to free up some space on my computer?

I installed the Sage 50 Accounting Student Version (several times now). I then try to install the data files found on the data CD that came with the textbook, but only 3 files get installed and then it stops. Here is a screen shot of the message I get…

Any help would be appreciated.

Hello All, I'm currently looking for Sage 500 2014 database Utilities 7.60. I can;t find the install exe from the previous admin. Help Please

I am trying to activate my student version, but i dont know where to find the account id they are asking for

hi guys, I try to download Sage 50 student version in my mac so many times from the websites but it didn't work. Do you guys know how to download from a Mac because in my book it only teach how to use from the regular computer? Because i really need…

Can someone tell me how to fix this. The problem may be I am still working on Windows 7. And advice would be very much appreciated. Thank you.

Hi, We're using Sage 300 2016 and it is a Workstation Setup and we are unable to uninstall the program. We turned down UAC and disabled any anti virus. same issue occurred.

I can quickly find the solution to the issue of trying to install a new user profile and the error says the profile install is 2013 but the install on the pc is 2015. Just update the bwprofile.exe via the service pack. I wish that were my problem, that…

We were really hoping to stick with a 2008 box for the Accpac install. Did we miss our window of using 2008 by a version or two or are we long done with those versions? We're also looking at the possibility of using server 2016. Is there any chance…

The download links for client, server, client source, server source are available in Sage Knowledgebase. The Release Notes are contained in each download link. As a reminder, the download portal includes links to all the downloads. It is the one-stop…

Hi Kim or Payroll Question Answerer! One of my clients has hundreds (and hundreds and hundreds...) of employees. She finally printed her W-2s for them last week (from an archived company). She has yet to e-file the official forms to the UST. Is it okay…

it's downloaded but won't allow me to install it. What should I do?

We did the product download from Notice 16-B (Payroll update 3, and Accounting update 4). Afterwards we downloaded and updated the Payroll Taxes. The report said it was "Completed with errors." how do I fix this?

Sage 300 2014 PU4 (also 2012 with PU4) with Payroll 7.2 none of the code change products work, system says 'newer version of Canadian Payroll was detected. XXXXX Code Change must be upgraded!' Is there an upgrade available?????

Hi guys, i'm having an issue when installing the syracuse server and can't figure it out how to resolve the problem. I think, i'm getting two types (maybe three) of errors. When installing, the first error is the following: "CSageSafeX3Syracusesyracusebinnode_modulesmongodbnode…

Does anyone know what the next product update for Version 2015 will be? Will there be a PU3 release or maybe just a year-end IRD?

hi i have a case to install to instances of sage x3v7 in same server, i mean two applications in same server.is that possible??? if yes how handle mongoDB?? thank you naim mehyar

Dear Experts, This is my first installation of Sage ERP X3. I followed installation document and installed everything accordingly. But in console application server Sage ERP X3 is not getting activated. Status is showing IDLE. It is running up to database…

Sage 300 ERP 2012 product update 5 is now available. Please login to support.na.sage.com and view KB 57976: Download Sage 300 ERP 2012 product update 5 to install.

Hello, First, I used Simply Accounting Pro 2011, I run it on my Macbook Pro in a Windows 8.1 Virtual machine by means of Parallel 10. Yesterday, when starting up my Windows 8.1 in Parallel, my antivirus called Avast Free, found an infection in a Simply…