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  • Known issue: Release 6.0b - Namibia ETX report does not include Housing Type and Reference number (Sage VIP Classic only)

    We are aware of a reported issues where Sage VIP Classic users on Release 6.0b, there the Housing Type and Reference numbers do not populate on the updated Namibia ETX report. To resolve this issue, a patch file is available on the Sage Portal to install…
  • Known issue: Run-time error '9900' when exporting an ACB file on a Namibia Tax Country company on Release 6.0b

    We are aware is an issue where the following error appears when exporting an ACB file from the Namibia Report menu: "Microsoft Visual Basic Run-time error '9900': Selections.EmpbankAccNoLocation contains and invalid value" To resolve this error…
  • Patch deployed | Sage Business Cloud Payroll Professional Release 6.0a - including Old Mutual Superfund changes

    A patch file has been deployed for Sage Business Cloud Payroll Professional Release 6.0a on 05 April 2023. What is included in the patch file? The patch file includes: Old Mutual Pension Fund: New Superfund layout aligned with Conduct Standard…
  • Patch Released | Sage VIP Classic and Premier Release 6.0a - including Old Mutual Superfund changes

    A patch file has been released for Sage VIP Classic and Sage VIP Premier Release 6.0a and is available on the Sage Portal and Software Downloads page. What is included in the patch file? The patch file includes Old Mutual Pension Fund: New Superfund…
  • INFO: Sage Enterprise Intelligence 2023 Release 2 is now available

    Sage is pleased to announce the new version of Sage Enterprise Intelligence 2023 R2. One of the bug fixes is : - In the Data Model Designer, adding fields while using the Search function would sometimes produce unexpected results in the interface There…
  • ALERT: Even better Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.95 and it's correlated AdxAdmin 95.2.95 have just been released for 2022 R4 This runtime / adxadmin provides additional fixes for memory issues in the runtime 95.2.85 (delivered with 2022 R4) and also superceeds the previously…
  • ALERT: Updated Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.93 and it's correlated AdxAdmin 95.2.93 have just been released for 2022 R4 This runtime / adxadmin fixes memory issues in the runtime 95.2.85 (delivered with 2022 R4) You can download these new versions from the UKI…
  • Patch Release: January 2023

    Dear Sage People 300 Customer, Two issues were reported by multiple customers, 2022/2023 Tax Certificates available on Self Service and Notification Mails going into a status = T Notification Status Employees are not receiving their email notifications…
  • Patch Release: Employee Council Screen

    An issue was reported when trying to access the Employee Council screen. Problem Detected When accessing the Employee Council screen, a message is received: “Sage 300 People has stopped working” and then the application closes. To resolve the issue…
  • INFO : Version 2022 R4 (12.0.32) is now available

    Sage X3 2022 R4 (12.0.32) is now available. Please refer to the Sage X3 Latest Patches article for more details. Please review the Sage X3 12.0.32 Release Notes . Be sure to check both the "New" and "Changes" tabs. You can also review the What's New section…
  • Reports update: Africa Reports for Sage VIP Premier on Release 5.9a (November 2022) for Kenya and Zambia

    New report files are now available on the Sage Portal and Software Downloads for the following Africa tax countries: Country Report Description Kenya New iTax PAYE Online – New P10 Change in the reporting frequency of the Industrial…
  • INFO: Announcing the availability of Sage Enterprise Intelligence 2022 R1.2

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2022 R1.2 This release includes bug fixes: - Creating a view with a name containing an accent (such as é, &#xE8 ;, à, etc.), it would be displayed with special characters instead…
  • Patch Upgrade 12.0.20 => 12.0.30

    Hello, I need help with a question is it possible to upgrade our sage x3 release from 12.0.20 directly to 12.0.30? or or do I need to upgrade patch by patch ? appreciate the quick response Regards A.K
  • INFO : Announcing the availability of Patch Finder for Sage X3 2022 R3

    PatchFinder 2022 R3 (PatchFinder-1.1.1-win-x64.zip) containing new json files for 2022 R3 release is now available and can be downloaded from the Sage UK FTP area . PatchFinder allows you to search for details of bug fixes, enhancements, entry points…
  • Patch SAGE V8 - erreur "l'objet cptdeclarationtva.xml n'a pas de binaire associé" que faire pour corriger et redémarrer les services ?

    Bonjour, Nous venons d'appliquer les patchs de mise à jour SAGE sur notre FRP 1000 V8 et rencontrons le message d'erreur " l'objet cptdeclarationtva.xml n'a pas de binaire associé" a la tentative de redémarrage des services ou lors des tentatives de…
  • SARS ETI VALIDATION TOOL

    PLEASE ADVISE IF THE NEW ETI VALIDATION TOOL FILE HAS BEEN RELEASED
  • INFO: Sage X3 V11 Patch 22 is now available

    Sage are pleased to announce that Version 11 Patch 22 is now available for you to download You can view the full details from our "Latest patches" page https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3…
  • Patch Release:V22.1.3.2 (ETI Tax Total not recalculating with reduction changes and ETI Remuneration excluding CCs) (Updated Post)

    Dear Sage 300 People Customer, Updated Post!! In response to the three ETI issues identified on V22.3.1.2 ,a patch file has been released to resolve and fix : Issues Identified : • Negative ETI remuneration • ETI Remuneration Reduction definitions…
  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R2.1

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2021 R2.1 Some of the improvements are : - Quickbooks Online connector is now available - You can now optimize your Data Warehouse by creating and customizing your indexes For…
  • Sage X3 12.0.29 and Patch 29 Add-on Updates have been posted (KB 114498)

    To access this download, log into https://support.na.sage.com/ and in the search field type 114498. Click Search. For a complete list of available Sage X3 full-product downloads and patch updates, see the Sage X3 Download Portal. To access the Sage…
  • I need Sage X3 People payroll plan patches & documents for localisations Malaysia, Singapore & Indonesia

    I need Sage X3 People PU9 payroll plan patches & documents for localisations Malaysia, Singapore & Indonesia. Please HELP!
  • Liberado Nova Versão 2021R4 - (12.0.28) Patch (001-004) da Legislação Brasileira

    Olá, Foi liberado no Drive da Axis um novo patch da Legislação Brasileira que contempla melhorias no produto assim como algumas correções. Este patch se aplica a versão 2021R4 - 12.0.28 do X3. Verifique a documentação que acompanha cada patch para…
  • ALERT: Hotfix is available for the Runtime and Adxadmin component (94.1.14)

    - ONLY for 2021 R3 and 2021 R4 releases - ONLY if you use Java Bridge Server or VT Web Server Please install Runtime 94.1.14 and Adxadmin 94.1.14 to secure the communication between components. Runtime 94.1.14 Adxadmin 94.1.14 Before applying…
  • HOTFIX: Downloads for Runtime 94.1.14 and ADXAdmin 94.1.14 are posted

    To access this hotfix, log in to https://support.na.sage.com/ and in the search field type 113722 and 133723. Click Search. For a complete list of available Sage X3 full-product downloads and patch updates, see the Sage X3 Download Portal. To access…
  • Version 12 : 2021 R4 (12.0.28) is now available

    We are pleased to announce that Version 12 : 2021 R4 (12.0.28) is now available for download Please refer to "Sage X3 Latest Patches" article at www.sagecity.com/.../sage-x3-latest-patches for more details The release notes are available in the online…