Which version of Timeslips?

How many "clients" are you using to do the split? Two or three?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

I am using 2014 and billing 2 clients.

Okay, thanks.  So for Split Billing to work, you have to bill both the clients at the same time.  Is there some reason why you would NOT want to do that?

Are you saying that it exports both clients in the same file?

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

It exports the primary client's bill fine, but when the invoices are in the auditing stages in TS, it lists both clients and won't let me do anything with them individually (i.e. if I approve one bill, the other one gets automatically approved, etc.).  When I try to bill the secondary client, it lists the primary client's header on it and not the secondary client's header information.  I have to send each client's bill electronically by uploading to their billing software. 

Okay, thanks for the additional information.  Not sure that I can give you a silver bullet answer here on the bulletin board. Just because that's a VERY distinctive situation (split billing AND electronic billing) that will likely require "eyes on" to try and resolve.  

Basically, Timeslips sort of insists on handling the split billing together.  I.e., if the bill is getting split 5 ways then all 5 bills have to be run together, and be approved together.  So I'm not surprised that you are seeing both of them in Audit Stage and that it wants to approve or clear them together.

What is a bit odd is that the second account is using the first account's header.  That has me puzzled.

Perhaps others will have some other suggestions for you.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

Thank you for trying to help.  I appreciate it.

The newer version of Timeslips handles split billing for electronic bills a bit differently.  I am happy to test your scenario in the new version and if it fixes your problem, you can decide if you want to upgrade.  Please contact me directly if you are interested.