Activation Issue

First I would like to say that no one answers the phone number you give for the student department of Sage. I have left 2 voice mails and have received no response. The first message was left last Thursday. I have sent an email and have yet to hear back. If this is any indication of the customer service you provide for your business products I would not recommend to any employer that they use a Sage product.

I have uninstalled and reinstalled this program 3 times. I have also made sure my firewall allows the company access and that Pervasive is running and also has access. When I try to open the program is states: There was a problem activating. Please try again later.

I have received zeros on my first 3 assignments so I would greatly appreciate if someone would assist me in correcting this problem.

Thank you.

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    Good Morning,

    I spoke to you this morning and have sent you the email with all the steps to follow to get the issue with the software resolved. As mentioned, please do not hesitate to call or email me should any of the fixes not work. You should have my phone number and email but just in case, the number is 1-800-256-8807 and the email is [email protected].

    Regards,
    Melissa