• Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage 50 US online product activation - RESOLVED

    Final Update:

    The issue surrounding online activation of Sage 50 US has been resolved. You should now be able to activate both online and manually as normal. 

    We apologize for any inconvenience this may have caused. 

     We are currently researching an issue…

  • Scheduled Maintenance for update in Sage Payment Center on April 11, 2021

    On Sunday, April 11, 2021 starting at 8 AM EST, Paya will be performing scheduled maintenance.

    Maintenance will take approximately 1 hour to complete. During this time, the Payment Center is expected to be down as well as the ability to create invoices…

  • Important information about your Sage Drive (Remote Data Access) service in Sage 50cloud

    Sage is enhancing identity management with your Sage 50cloud solution so you can benefit from modern access management in the future.

    If you are not on the latest version of Sage 50 (Release 2021), you will not be able to access your company file through…

  • Retirement Notification for Sage Intelligence Reporting Cloud for Sage 50cloud and Microsoft 365

    Please be advised that we will be removing Sage Intelligence Reporting Cloud from our Sage 50 US product portfolio. We have made this decision to streamline our product offerings and development resources to better serve you.

    Sage will retire and no longer…

  • Sage 50 US: Aatrix W2 and 1099 eFile deadlines extended!

    Aatrix has posted filing deadline extensions to tomorrow, January 30, 2021 2pm CT for:

    • 1099-NEC Federal
    • W-2 Federal
    • W-2/1099 Employee/Recipient Copy

    Contact your accountant, the IRS, or your business partner if you need more information about filing…

  • Sage 50 US: W2 and 1099 filing deadlines

    Deadlines for filing your W2s and 1099s are approaching. See the following for more information about your reporting deadlines: 

  • Sage Year-end Center: 24/7 resources and information

    Closing the year? We're here to help. 

    As you work on year-end processes, visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step year-end tasks.
    • Technical articles: Browse year-end-specific topics and guides.
    • Product information…
  • Quickly get answers to common questions for Sage 50cloud U.S.

    We are currently experiencing longer than normal wait times on our phone system and are working diligently to answer your call. We sincerely apologize for any inconvenience you may be experiencing, but please know we value your business and are doing…

  • Sage 50 US: Important Information regarding Tax Forms

    For optimal automated workflow, we recommend that you first update your system to the most current release – 2021.1.1 (build 28.1.01.0511 in the Help, About section of Sage 50) and then install the latest Tax Update (Tax2021Jan02_Release2021.exe). Note…

  • There's a faster way to contact support

    That's right. There's a quicker way to connect to support when you need help. Rather than beginning an inquiry by phone, you can get fast assistance by using Sage 50 Chat.

    We've created a 60-second video to show you the benefits of this change…

  • Resolved: Outage reported on Remote Data Access (Sage Drive)

    Update 10/13/20: If you are still unable to connect to Remote Data Access, please refer to this Sage City post.

    October 8th, we experienced an outage with Remote Data Access, which has now been restored. However, some customers may continue to be impacted…

  • Sage 50ꟷU.S. Edition: Announcing Sage 50 2021.1

    What's New  

    • Expansion of Payroll Pay Types
    • Families First Coronavirus Response Act (FFCRA) Form 941 Reporting
    • Resolution of reported issue related to mouse freezing or lagging during processing

    For more information about the new enhancements, please…

  • Sage 50ꟷU.S. Edition: Executive Order on deferring payroll tax obligations in light of COVID-19 and your options in Sage 50 Payroll

    Update (October 7, 2020): Update on Form 941 and Deferring Payroll Taxes

    Please click here for a new post regarding the updated Form 941 for Q3 and further information on payroll tax deferral setup and tracking in Sage 50. 

    Sage has completed our review…

  • Sage 50ꟷU.S. Edition: Important information regarding upcoming payroll enhancements

    What you need to know

    The upcoming Sage 50—U.S. Edition 2021.1 release, available late September or early October 2020, incorporates payroll enhancements to help you comply with reporting requirements for Form 941 Employer’s Quarterly Federal Tax…

  • Sage is monitoring the President’s Executive Order regarding deferring payroll tax obligations in light of COVID-19

    Update (October 7, 2020): Update on Form 941 and Deferring Payroll Taxes

    Please click here for a new post regarding the updated Form 941 for Q3 and further information on payroll tax deferral setup and tracking in Sage 50. 

    Update (September 25, 2020): 

  • Sage is reviewing the Executive Order guidance and the Form 941 Draft

    Update (October 7, 2020): Update on Form 941 and Deferring Payroll Taxes

    Please click here for a new post regarding the updated Form 941 for Q3 and further information on payroll tax deferral setup and tracking in Sage 50. 

    Update (September 25, 2020):

  • Sage 50 US: Announcing Sage 50 2021.0

    What's new

    • Memorized Purchase Invoices/Vendor Bills
    • New features added to Task and Lists Windows
    • New Open Company Window
    • Improvements to In-Product Messaging
    • Gmail Security Updates
    • New Universal Naming Convention (UNC) Path Option for Network In…
  • Sage 50—U.S. Edition: Announcing Sage 50 2020.2

    What's new

    Usability and productivity enhancements:

    • Improved attachments functionality
    • New default cash account option for receipts
    • Expanded Invoice No. fields on Payments and Receive Money task windows
    • New Inbox Notification Panel
    • Updated navigation…
  • Sage Year-end Center: 24/7 resources and information

    Closing the books? We're here to help.

    Join industry peers, certified partners, and Sage pros online 24/7 for fast answers at the busiest time of year. Visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step t…
  • Sage 50—U.S. Edition: Supported version for payroll tax year 2020 Form W-4

    As previously mentioned, Sage 50—U.S. Edition 2020.1 includes payroll updates you need to stay in compliance with the revised Form W-4 for payroll tax year 2020. Before you process your first payroll for 2020, you must upgrade to version 2020.1 and then…