I am trying to corect a serial number on an item and when I use the "Lot/Serial Correction" Utility the "Serial Number" fields are greyed out and not available to make changes. No changes have previously been made for the item I am trying to change.
Any ideas on what the problem is?
The Robbins Company
Could it be a specific item/warehouse combination that is not allowing the changes ? Are you able to pull up other items and not have the Serial Number fields greyed out?